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Customer Service Representatives (CSR) Job Description

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Customer Service Representatives (CSR)

The following job description describes the common responsibilities for this occupation.

Job Description

Ensures delivery of excellent customer service through fast and accurate processing of orders, communication, and coordinating with other departments to resolve inquires. First point of customer contact for general inquiries like pricing, products, scheduling etc. Builds and maintain business relationship with clients by providing prompt and accurate service so as to promote customer loyalty.

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