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Customer Service Supervisors Job Description

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Customer Service Supervisors

The following job description describes the common responsibilities for this occupation.

Job Description

Supervises the day-to-day activities within the customer service department within the framework of established policies and procedures. Responsible for the staffing level of the department. Recommends solutions for customers complaints. Communicates, implements and interprets new and existing policies and procedures to staffs within the department. Coordinates with other departments to resolve issues involving the customer services department.

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