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Customer Service Traffic Supervisors, Call Center Job Description

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Customer Service Traffic Supervisors, Call Center

The following job description describes the common responsibilities for this occupation.

Job Description

Supervises employees performing analytical functions on data related to call volumn. Oversees the timely delivery of reports related to call volume within the call center/customer support operations. Ensure the data integrity of reports generated by the analysts and the timeliness of the reports.

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