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Customer Service Traffic and Scheduling Assistants, Call Center Job Description

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Customer Service Traffic and Scheduling Assistants, Call Center

The following job description describes the common responsibilities for this occupation.

Job Description

Provide assistance to the day-to-day operations of the call center. Assists in the processing and generating of reports with regards to call volume, scheduling, staffing and workload. Assists in administrative support of the department, including filing, photocopying/faxing and sorting/distributing of mail.

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