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Employee Assistance Program (EAP) Counselors Job Description

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Employee Assistance Program (EAP) Counselors

The following job description describes the common responsibilities for this occupation.

Job Description

Provide telephone assistance to employees who are dealing with a variety of issues. Respond to crisis telephone calls. Assist member in determining eligibility and benefit coverage. Coordinate referrals for outpatient care. Update clinical notes in the care management database.

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