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Help Desk Managers Job Description

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Help Desk Managers

The following job description describes the common responsibilities for this occupation.

Job Description

Plan, direct, and coordinate of the internal information technology help desk. Perform extensive customer communication. Oversee servicing of a range of equipment from workstations to servers to networks. Hire, review, and fire non-management employees. Plan, direct and coordinate daily activities of a department/group/team.

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