Research By:

Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop Job Description

Search the web's premier compensation data source
Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop

The following job description describes the common responsibilities for this occupation.

Job Description

Welcome patrons, seat them at tables or in lounge, and help ensure quality of facilities and service.

Similar Job Titles

jobs Job Listings

Posted

Job Title

Company

Job Location

Jun 29
Buffalo Wild Wings Grill & Bar
Lancaster, Ohio
Simply Hired
jobs by Indeed job search

Job Description for a Restaurant Hostess or Host - Comments

The job description for a restaurant hostess or host includes representing the culture of a restaurant and creating a good first impression. A customer sees the restaurant hostess and immediately has an expectation of the restaurant's quality of customer service. Some of the tasks included in the job description for a restaurant hostess are receiving calls from customers, scheduling reservations, welcoming incoming customers and escorting them to their tables, providing menus, and completing transactions at the cash register. When a restaurant is very busy, completing tasks that are outside of the typical job description for a restaurant hostess may be necessary in order to help the servers and other employees. Having a "thick skin" is often necessary since restaurant hosts deal with a high volume of patrons. One of the most important parts of the job description for a restaurant hostess or host is ensuring that waiting customers are comfortable and calm, as well as maintaining a smooth flow of patrons as they come and go.

According to a recent PayScale Restaurant Host/Hostess Survey, five years prior to working as a host, some were employed as Sales Clerks and Cashiers. Five years after a host/hostess job, many became Administrative Assistants and Customer Service Representatives while others moved on to diverse positions ranging from Restaurant Manager to paralegal. To research both salary data and the job description for a restaurant hostess, or to find job titles, descriptions, and salaries for other positions, take our free Salary Survey.

About PayScale Job Descriptions

PayScale Job Descriptions currently cover the top 1000 occupational categories, related job titles and a list of tasks and responsibilities for each title as defined in U.S. government data.

Can't find a description that matches your job? We are working to bring you common industry job descriptions for over 14,000 jobs. Bookmark the PayScale Research Center and check back soon.