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Waiters and Waitresses Job Description

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Waiters and Waitresses

The following job description describes the common responsibilities for this occupation.

Job Description

Take orders and serve food and beverages to patrons at tables in dining establishment.

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Waiter Job Description - Comments

A waiter job description can best be summed up in one word: liaison. The duties of a waiter or waitress involve making sure that both a restaurant's employees and customers are pleased. The waiter represents the culture of the establishment. At the same time, relaying the customers' preferences is part of the job description. In a sense, one of the duties of a waitress or waiter is to create a harmonious relationship between a restaurant and its customers. The job titles and descriptions listed above all include tending to the customers, their food, and their dishes; making sure that those in the kitchen get the order in a timely fashion; and ensuring that the check is paid.

How much should a Waiter be Tipped? Getting tips isn't necessarily built into a waiter job description, but providing quality customer service is. Creating a positive customer experience can make a huge difference when it comes to collecting tips. While there is an unofficial set of rules for tipping certain Job Titles, there's no guarantee that a waiter or waitress will get a 20 percent gratuity. For better or worse, a waiter job description usually includes working hard to earn tips.

According to a recent PayScale Waiter Survey, the direction one can go from a waiter job is very versatile, from Administrative Assistant to Registered Nurse to Graphic Artist/Designer. To research your own waiter job description, or to find job titles, descriptions, and salaries for other positions, take our free Salary Survey.

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