Vincenta Castillo Job Title:
Deputy Head HousekeeperWhere:
Harrogate, North Yorkshire, United KingdomYears of Experience:
Teesside University Diploma on Business Information Technology and ManagementEmployer:
Mcdonald Old Swan Hotel, Mcdonald Gisborough Hall HotelSalary:
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Hotel Housekeeping Supervisor
Hotel housekeeping is steeped in history. From the beginning of the noble class in England the position of head housekeeper has been one of the top jobs of the commoners. Now, in modern times, all of the nobles have been replaced by bankers and their castles have been converted to high class hotels and resorts. What remains are the housekeeping staff and the important role of head housekeeper. Vincenta Castillo has been carrying on the tradition for more than a decade and has house keeping lesson plans to show you what it takes to be successful in this age-old profession. In this Salary Story, Vincenta shares her hotel housekeeping definition, including the roles and responsibilities of the housekeeping department, and provides an insider's look at what life is really like for hotel housekeepers.
What is a housekeeping supervisor job description?
Deputize and supervise the housekeeping department along with the head housekeeper. Allocate bedrooms to be cleaned by the room attendant and check cleaned bedrooms to make sure they meet the core standard of cleaning. Check bedrooms for maintenance - attention to details and presentation are very important. Every six months I do the following: re-training on health and safety and do the risk assessment on staff, re-training the room attendant to the high core standard of hygiene and cleanliness of the bedrooms, re-introduce any changes on different cleaning materials and chemicals to be used, ask for staff feedback and give incentives for jobs well-done.