When was the last time your parents asked you for help with their computer? Maybe your father is struggling to figure out how to FaceTime with the grandkids, or your mom's computer is doing that "thing" again where it "keeps closing out of programs." Whatever the problem, one thing is for sure: your older relatives are sure you can fix it. It seems to be a given that almost any kid — and even your 5-year-old — can help the older generation with any given technology snafu. But it turns out, that doesn't translate into wanting a career in information technology.