We've all heard that people communicate more with body language than they do with the words they actually speak. But what about facial expressions? If you're careful not to slouch and cross your arms grumpily, can you convey negative feelings with the look on your face -- and not even know you're doing it?
Oh, for the good old days, when maintaining face on a conference call was as simple as putting the dog out and not blowing your nose directly into the speaker. Now, companies are increasingly relying on video conferencing technology to manage their remote meetings. Mostly, this is a good thing: the old, phone-based calls didn't offer an opportunity to read the body language of the other callers, meaning that we were missing out on up to 90 percent of the message. Video conferencing allows us to get back some of that communication potential -- but potentially at a high cost.