• Everybody’s got questions about Zappos and surge pay

    Crystal Spraggins, SPHR

    Earlier this year, news broke that Zappos had begun experimenting with surge pay for its call center employees.

    Adopting the idea from taxi service Uber, Zappos hopes the new compensation structure will incentivize employees to work when customer demand is highest, such as in the early hours of the weekdays on the east coast or during the early hours in Las Vegas, where Zappos is headquartered. Under the new system, more demanding shifts equal higher pay.

  • Big retailers raise the bar with across-the-board wage increases

    In a bold move, several big retail chains announced they’d be increasing worker wages this spring from the federal minimum wage. Among retailers so far are Walmart, TJ Maxx, Marshalls, HomeGoods, and other TJX stores.

    No doubt this announcement is part of an effort to boost the image of the retail industry while attracting and retaining employees with better compensation. It’s no surprise this effort follows a wave of highly publicized organized worker protests and lawsuits claiming these markets take advantage of cheap labor. 

  • 5 compensation and workforce trends for 2015

    Jessica Miller-Merrell, blogging4jobs

    A 2014 survey released by PayScale revealed some interesting information about compensation and workforce trends. PayScale surveyed over 4,700 companies of all sizes throughout several different industries in several different countries (although a majority of them were in the United States). Much of the information collected implied that a majority of businesses are doing well and looking to maintain or grow in 2015. Employers reported having plans to expand the workforce, achieve better financial performance, and give raises.

  • HR tech company dazzles investors

    new in hrtech image

    Tessara Smith, PayScale

    New technology doesn’t solve all our problems, but man does it make life easier! Sure, we complain about people always having their faces in their phones, but you have to admit that navigating before Google Maps was mission impossible.

  • The post-recession struggle to retire continues in America

    Retirement in America Image

    Most individuals go into a career hoping they will earn enough in their lifetime to retire comfortably someday. It's part of the American Dream. Smart people start saving early on; others take on second careers to save up extra cash. Still, for a growing number of people, the struggle to live on a fixed income is increasing.

  • The Minimum Wage Victory Parade Continues


    Tessara Smith, PayScale

    Just when you thought Seattle approving $15 was the highlight of the minimum wage battle this year, it was announced that employees who work under independent contracts are also getting a pay day. On June 12, 2014 President Obama initiated the first of many executive actions to come that will boost minimum wage for workers under new federal contracts from $7.25 per hour to $10.10 per hour. This is exciting news for contractors, who will now be properly reclassified as employees in the eyes of the government, but it is only small part of a much larger effort to increase minimum wages for all workers within the United States.

  • How does the changing minimum wage affect your compensation strategy?


    Mykkah Herner, M.A., CCP, PayScale

    There has been a lot of talk about increasing the minimum wage, at the federal, state, and city levels. In Seattle, headquarters of PayScale, we just passed an ordinance increasing the minimum wage to $15/hour within 3-7 years depending on employer size. Of course there has been debate on both sides of the law. Can small business owners afford to absorb the increase? What will happen to the people we used to pay at $15/hour? But also, how can Seattle call itself a forward-thinking city if the minimum wage is not a livable wage? I probably should have been born a Libra because I fundamentally understand both sides.

  • Rewind: World at Work 2014 Total Rewards Conference


    Mykkah Herner, M.A., CCP, PayScale

    I recently returned from World at Work’s Total Rewards Conference: Evolve. It’s always helpful to hear what our fellow industry leaders have to say about compensation trends, how they’re handling the challenges of 2014, and what up and coming best/next practices are on the horizon. PayScale’s cohort was able to attend 25 different sessions in the conference this year, after each session comparing notes to determine the session winner: who had the best session with the most content and the most engaging presenters.


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