Crystal Spraggins, SPHR
The HR profession is not new, or even relatively new, but HR professionals continue to debate their roles.
In one camp are those who believe HR’s purpose is to protect worker rights and interests. These so called social worker types are routinely derided by hard-nosed “business” HR folks who are clear that their role is to do whatever serves a business need, period. These types like to claim that treating employees well serves the business (i.e., reduces legal risk and potential liability), and so really, it’s all good.