The Human Capital Management Revolution

Tim Low, PayScale

It is HR's time in the sun. Technologically-speaking,
that is.

While the past several decades have delivered
ever more sophisticated capabilities to businesses in the form of software, analytics
and transaction processing tools, HR was always a bit of an afterthought. Oh,
there was the PeopleSoft wave of the 90s and even an ongoing flirtation with
'employee self service' which was really aimed at getting the employee to do
the data entry so that HR didn't have to hire clerks to do it. And while these
systems—often closely tied to financials because the real goal was to get
payroll right—provided some benefits, they were mostly administrative, not

It's a new era for technology in HR. HR
is arguably one of the hottest categories in enterprise software (note
Oracle's acquisition of Taleo, SAP's acquisition of SuccessFactors, IBM's
acquisition of Kenexa, and the white-hot $627M Workday IPO ).
Why is it happening?

The Global Economy is now People-Driven

Since the industrial revolution, until about the
middle of the 20th century, the economy was characterized by, and focused on
improving production. And that meant producing something, a physical good.
Today's modern economy has experienced a radical shift. While making things
still matters, you've no doubt noticed that your car now comes with a good dose
of software and even your coffee can now be purchased by waving your phone at
the counter at some Starbucks. These products and experiences require more than
just production and an efficient supply chain. Increasingly, all types of
products are surrounded by, and in fact dependant upon, technology and services
to deliver the ultimate value to the customer. This requires people to
conceive, to design, to engineer, to market and to maintain; and those people
need to be smart and skilled. In this economy, the ability to attract talent
and to retain it becomes an important competitive advantage. So does the
way you engage with your employees to create a high performing culture, and the
way you compensate them to reward the performance that drives your success.

The Cloud Really is Good for Businesses

Ahh the cloud. It is a popular word and concept
this year. It's about a lot of
, but chief among them for businesses (and for
HR and Finance) is that it moves the pain of managing software back to the vendor
and away from the customer. The customer still has to figure out how to
manage their processes, but the technical challenges of the past several
decades of enterprise software, along with the multi-year, multi-million-dollar
implementation costs, are largely eliminated with Cloud applications and

The Last Frontier is HR
This sea of change in technology has in turn
spawned a brand new era of modern HR applications, now under the heading of
Human Capital Management software. Broadly this category includes
applications for Talent, Learning, Core HR and Performance. This breaks down
further into apps for recruiting and engagement, employee collaboration and
social performance management, for online learning and video interviews, for
annual reviews, for creating compensation programs, etc. etc. What this
points to is a realization that in today's economy, there is enormous strategic
value in these people-centric business processes. By embracing this modern
era of HR technology to maximize the value of talent to an organization's
success, human resources leaders have the opportunity to move beyond compliance
and administration and to actually sit at the table with CXOs.

More than 2,300 organizations use PayScale's subscription software to:

  • Allocate raises. PayScale Insight allows you to allocate raises based on employee performance and labor budget.
  • Attract talent. Price jobs based on your local market and competition.
  • Retain employees. Get pay right and show them how you did it. Your employees will be more satisfied to stay.
  • Drive performance. Get their salary right so they can focus on doing a good job.
  • Be confident. With know-how to talk about comp with anyone.

What are you waiting for?
Get Demo Now!

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jose sianez

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