Bandwidth Bandwidth
Download Printable PDF

Inside Bandwidth

Business Drivers:

  • Retain Talent
  • Improve Performance
  • Enable Growth

Location: Raleigh, NC

Number of Employees: 300

Product: Insight

Bandwidth Quote
Bandwidth Quote


Leading provider of VoIP and IP communication solutions finds a better way to do comp with PayScale.

One of Raleigh, North Carolina's 'Best Places to Work,' Bandwidth is a company on a roll. This provider of IP communications services, VoIP, and the owner of Republic Wireless, powers some of the biggest brands on the internet including Google Voice, Skype and Vonage. They have been growing rapidly over the past several years and now number more than 300 people. Of course this means that acquiring and retaining talent is increasingly crucial to their business growth. In the highly competitive Raleigh-Durham market, it was critical that they understand the dynamics of compensation for their key positions—those with unusual titles like 'NOC Techs' (Network Operations Center Technicians). They also have offices in 9 other US cities where they need to be competitive in pricing jobs.

PayScale Advantage
Rebecca Bottorff, Chief People Officer at Bandwidth (and herself a CCP), felt that "there's got to be a better way than traditional comp." What she meant was that the old model of doing an annual salary survey, requiring companies to participate and spend time responding to it just for the privilege of purchasing a slice of the data nine month later, didn’t make sense to her. She found PayScale. PayScale Insight's rich and ever-fresh data and cloud compensation software made sense to her. "It's not just data submitted by companies with a vested interest in the outcome," she added.

Business Results
Rebecca and her team now work with managers on compensation issues and adjustments in real-time using the always up-to-date data in PayScale Insight. "I will benchmark their job right there in front of them. Managers now feel empowered and confident about how we make compensation decisions," she said. She feels that that Bandwidth's spot on the Triangle Best Places to Work list is no accident, and that their compensation program enabled by PayScale is part of that. "PayScale helped us upgrade our talent and understand the value of young talent."

More than 2,500 organizations use PayScale's subscription software to:

  • Allocate raises. PayScale Insight allows you to allocate raises based on employee performance and labor budget.
  • Attract talent. Price jobs based on your local market and competition.
  • Retain employees. Get pay right and show them how you did it. Your employees will be more satisfied to stay.
  • Drive performance. Get their salary right so they can focus on doing a good job.
  • Be confident. With know-how to talk about comp with anyone.

What are you waiting for?

Get a Demo from PayScale