A Customer Service Manager earns an average salary of AU$58,765 per year. A skill in Project Management is associated with high pay for this job. People in this job generally don't have more than 20 years' experience.

AU$47,687 - AU$89,600
AU$48K
AU$59K
AU$90K
MEDIAN: AU$58,765
10%
50%
90%

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AU$20.04 - AU$31.13
AU$20
AU$25
AU$31
MEDIAN: AU$24.53
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
AU$0AU$30KAU$60KAU$90K
Salary
AU$47,687 - AU$89,600  
   
Bonus
AU$154.56 - AU$10,324  
Profit Sharing
AU$0.00 - AU$16,389  
Commission
AU$3,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AU$46,236 - AU$89,132  
Country: Australia | Currency: AUD | Updated: 18 Jan 2017 | Individuals Reporting: 510
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
AU$0AU$16AU$32AU$48
Hourly Rate
AU$20.04 - AU$31.13  
   
Overtime
AU$0.00 - AU$46.37  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
AU$0AU$32KAU$64KAU$96K
Bonus
AU$154.56 - AU$10,324  
   
Commission
AU$3,000  
Profit Sharing
AU$0.00 - AU$16,389  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AU$46,236 - AU$89,132  
Country: United States | Currency: AUD | Updated: 18 Jan 2017 | Individuals Reporting: 71

Find Out Exactly What You Should Be Paid

United States (change)

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Common Career Paths for Customer Service Manager


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Customer Service Manager Job Listings

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Popular Employer Salaries for Customer Service Manager

Popular Skills for Customer Service Manager

Pay by Experience Level for Customer Service Manager

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Pay Difference by Location

National Average: AU$58,491

Larger city markers indicate a job is popular in that location.

Customer Service Manager Reviews

Q: What is it like working as a Customer Service Manager?

Customer Service Manager in Melbourne:
"Busy and challenging."
Pros: Variety. The day goes very fast. You meet lots of new people. It keeps you thinking, quick to respond to a question.
Cons: Can be tiring. You have to be motivated. If your having a bad day you can't let ut show.

Customer Service Manager in Gold Coast:
"Good foot in the door."
Pros: The day goes by fast and. I get to see what happens behind the scene of selling/buying.
Cons: Not a great pay.

Customer Service Manager in Bundaberg:
"Customer Service Manager."
Pros: We work together as a team and my colleagues are supportive.
Cons: Shift work and no weekend off, dealing with lots of inquiries.

Related Job Salaries

Key Stats for Customer Service Manager

Gender

Female
70 %
Male
30 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 17 votes.
Less than 1 year
2%
1-4 years
39%
5-9 years
32%
10-19 years
20%
20 years or more
6%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Manager Salaries

▲30%

▲20%

▲4%

National Average
AU$58,000

▼5%

Skills That Affect Customer Service Manager Salaries







National Average
AU$58,000


Windows NT / 2000 / XP Networking
▼4%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 17 votes.

Gender

Female
70 %
Male
30 %

Years of Experience

Less than 1 year
2%
1-4 years
39%
5-9 years
32%
10-19 years
20%
20 years or more
6%

Common Health Benefits

medical benefits
Medical: 6%
dental benefits
Dental: 2%
vision benefits
Vision: 2%
dental benefits
None: 93%
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