A Customer Service Manager earns an average salary of AU$58,704 per year. A skill in Project Management is associated with high pay for this job. People in this job generally don't have more than 20 years' experience.

AU$46,729 - AU$89,118
(Median)
AU$47K
AU$59K
AU$89K
MEDIAN: AU$58,704
10%
50%
90%

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AU$20.12 - AU$30.97
(Median)
AU$20
AU$25
AU$31
MEDIAN: AU$24.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
AU$0AU$30KAU$60KAU$90K
Salary
AU$46,729 - AU$89,118  
   
Bonus
AU$102.13 - AU$10,229  
Profit Sharing
AU$0.00 - AU$16,274  
Commission
AU$0.00 - AU$11,745  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AU$45,922 - AU$88,414  
Country: Australia | Currency: AUD | Updated: 28 Oct 2016 | Individuals Reporting: 527
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
AU$0AU$16AU$32AU$48
Hourly Rate
AU$20.12 - AU$30.97  
   
Overtime
AU$0.00 - AU$47.50  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
AU$0AU$32KAU$64KAU$96K
Bonus
AU$102.13 - AU$10,229  
   
Commission
AU$0.00 - AU$11,745  
Profit Sharing
AU$0.00 - AU$16,274  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AU$45,922 - AU$88,414  
Country: United States | Currency: AUD | Updated: 28 Oct 2016 | Individuals Reporting: 74
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Common Career Paths for Customer Service Manager


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Customer Service Manager Job Listings

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Popular Employer Salaries for Customer Service Manager

Popular Skills for Customer Service Manager

Pay by Experience Level for Customer Service Manager

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Pay Difference by Location

National Average: AU$58,598

Larger city markers indicate a job is popular in that location.

Customer Service Manager Reviews

What is it like working as a Customer Service Manager?

Customer Service Manager in Melbourne:
"Busy and challenging."
Pros: Variety. The day goes very fast. You meet lots of new people. It keeps you thinking, quick to respond to a question.
Cons: Can be tiring. You have to be motivated. If your having a bad day you can't let ut show.

Customer Service Manager in Gold Coast:
"Good foot in the door."
Pros: The day goes by fast and. I get to see what happens behind the scene of selling/buying.
Cons: Not a great pay.

Customer Service Manager in Bundaberg:
"Customer Service Manager."
Pros: We work together as a team and my colleagues are supportive.
Cons: Shift work and no weekend off, dealing with lots of inquiries.

Related Job Salaries

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Experience Affects Customer Service Manager Salaries




National Average
AU$59,000


Skills That Affect Customer Service Manager Salaries



Customer Relationship Management (CRM)
up arrow 3%

Customer Service
up arrow 2%

Microsoft Office
0%

Microsoft Word
0%

National Average
AU$59,000

Windows Operating System General Use
up arrow 2%

Windows NT / 2000 / XP Networking
up arrow 4%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 24 votes.

Gender

Female
70 %
Male
30 %

Years of Experience

Less than 1 year
2%
1-4 years
40%
5-9 years
32%
10-19 years
20%
20 years or more
6%

Common Health Benefits

medical benefits
Medical: 6%
dental benefits
Dental: 2%
medical benefits
Vision: 2%
dental benefits
None: 92%
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