Customer Service Manager Salary

A Customer Service Manager earns an average salary of AU$56,228 per year. A skill in Project Management is associated with high pay for this job. People in this job generally don't have more than 20 years' experience.

AU$45,693 - AU$87,849

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AU$19.40 - AU$29.31

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
AU$0AU$30KAU$60KAU$90K
Salary
AU$45,693 - AU$87,849  
   
Bonus
AU$0.00 - AU$10,035  
Profit Sharing
AU$0.50 - AU$2,920  
Commission
AU$202.73 - AU$17,754  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AU$44,814 - AU$88,014  
Country: Australia | Currency: AUD | Updated: 18 Jul 2015 | Individuals Reporting: 925
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
AU$0AU$15AU$30AU$45
Hourly Rate
AU$19.40 - AU$29.31  
   
Overtime
AU$16.98 - AU$40.09  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
AU$0AU$30KAU$60KAU$90K
Bonus
AU$0.00 - AU$10,035  
   
Commission
AU$202.73 - AU$17,754  
Profit Sharing
AU$0.50 - AU$2,920  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AU$44,814 - AU$88,014  
Country: United States | Currency: AUD | Updated: 18 Jul 2015 | Individuals Reporting: 107
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Common Career Paths for Customer Service Manager


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Customer Service Manager Job Listings

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Pay by Experience Level for Customer Service Manager

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Pay Difference by Location

Customer Service Manager Reviews

What is it like working as a Customer Service Manager at Woolworths?

Customer Service Manager in Melbourne:
"People."
Pros: The amount of people that I come into contact with every week from employees, colleges, customers and company representatives. It is always interesting talking and building relationships with a wide range of people.
Cons: Politics and office gossip, how quickly stories will go around not just the individual store but a whole area.

What is it like working as a Customer Service Manager?

Customer Service Manager in Melbourne:
"Busy and challenging."
Pros: Variety. The day goes very fast. You meet lots of new people. It keeps you thinking, quick to respond to a question.
Cons: Can be tiring. You have to be motivated. If your having a bad day you can't let ut show.

Customer Service Manager in Gold Coast:
"Good foot in the door."
Pros: The day goes by fast and. I get to see what happens behind the scene of selling/buying.
Cons: Not a great pay.

Customer Service Manager in Bundaberg:
"Customer Service Manager."
Pros: We work together as a team and my colleagues are supportive.
Cons: Shift work and no weekend off, dealing with lots of inquiries.

Related Job Salaries

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Experience Affects Customer Service Manager Salaries




National Average
AU$56,000


Skills That Affect Customer Service Manager Salaries



Customer Relationship Management (CRM)
up arrow 3%

Microsoft Office
up arrow 3%

Microsoft Word
up arrow 1%

Windows Operating System General Use
up arrow 1%

Windows NT / 2000 / XP Networking
up arrow 1%

Customer Service
0%

National Average
AU$56,000

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 142 votes.

Gender

Female
63 %
Male
37 %

Years of Experience

Less than 1 year
3%
1-4 years
46%
5-9 years
25%
10-19 years
19%
20 years or more
6%

Common Health Benefits

medical benefits Medical: 8% dental benefits Dental: 2%
vision benefits Vision: 2% employee benefits None: 92%
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