A Customer Service Manager earns an average salary of AU$58,496 per year. A skill in Project Management is associated with high pay for this job. People in this job generally don't have more than 20 years' experience.

AU$48,158 - AU$88,160
AU$48K
AU$60K
AU$88K
MEDIAN: AU$59,534
10%
50%
90%

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AU$20.44 - AU$33.31
AU$20
AU$25
AU$33
MEDIAN: AU$25.06
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
AU$0AU$30KAU$60KAU$90K
Salary
AU$48,158 - AU$88,160  
   
Bonus
AU$151.51 - AU$10,234  
Profit Sharing
AU$0.00 - AU$16,274  
Commission
AU$3,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AU$47,088 - AU$88,338  
Country: Australia | Currency: AUD | Updated: 4 May 2017 | Individuals Reporting: 517
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
AU$0AU$16AU$32AU$48
Hourly Rate
AU$20.44 - AU$33.31  
   
Overtime
AU$0.00 - AU$46.37  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
AU$0AU$32KAU$64KAU$96K
Bonus
AU$151.51 - AU$10,234  
   
Commission
AU$3,000  
Profit Sharing
AU$0.00 - AU$16,274  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AU$47,088 - AU$88,338  
Country: United States | Currency: AUD | Updated: 4 May 2017 | Individuals Reporting: 61

Find Out Exactly What You Should Be Paid

United States (change)

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Common Career Paths for Customer Service Manager


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Customer Service Manager Job Listings

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Popular Employer Salaries for Customer Service Manager

Popular Skills for Customer Service Manager

Pay by Experience Level for Customer Service Manager

Pay by Experience for a Customer Service Manager has a positive trend. An entry-level Customer Service Manager with less than 5 years of experience can expect to earn an average total compensation of $55,000 based on 316 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Service Manager with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $62,000 based on 218 salaries. An experienced Customer Service Manager which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $69,000 based on 132 salaries. A Customer Service Manager with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $74,000 based on 37 salaries.

Pay Difference by Location

National Average: AU$59,611

Larger city markers indicate a job is popular in that location.

Customer Service Manager Reviews

Q: What is it like working as a Customer Service Manager?

Customer Service Manager in Melbourne:
"Busy and challenging."
Pros: Variety. The day goes very fast. You meet lots of new people. It keeps you thinking, quick to respond to a question.
Cons: Can be tiring. You have to be motivated. If your having a bad day you can't let ut show.

Customer Service Manager in Gold Coast:
"Good foot in the door."
Pros: The day goes by fast and. I get to see what happens behind the scene of selling/buying.
Cons: Not a great pay.

Customer Service Manager in Bundaberg:
"Customer Service Manager."
Pros: We work together as a team and my colleagues are supportive.
Cons: Shift work and no weekend off, dealing with lots of inquiries.

Related Job Salaries

Key Stats for Customer Service Manager

Gender

Female
67 %
Male
33 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 3 votes.
Less than 1 year
2%
1-4 years
40%
5-9 years
31%
10-19 years
20%
20 years or more
7%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Manager Salaries

▲24%

▲15%

▲4%

National Average
AU$60,000

▼7%

Skills That Affect Customer Service Manager Salaries







National Average
AU$60,000


Windows NT / 2000 / XP Networking
▼6%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 3 votes.

Gender

Female
67 %
Male
33 %

Years of Experience

Less than 1 year
2%
1-4 years
40%
5-9 years
31%
10-19 years
20%
20 years or more
7%

Common Health Benefits

medical benefits
Medical: 5%
dental benefits
Dental: 2%
vision benefits
Vision: 2%
no benefits
None: 93%
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