The average salary for a Customer Service Manager in Melbourne, Victoria is AU$59,355 per year. Pay for this job rises steadily for more experienced workers, but goes down noticeably for the few employees with more than 20 years' experience. People in this job generally don't have more than 20 years' experience. A skill in Project Management is associated with high pay for this job.

AU$48,523 - AU$92,177
AU$49K
AU$61K
AU$92K
MEDIAN: AU$60,538
10%
50%
90%

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AU$19.67 - AU$36.49
AU$20
AU$26
AU$36
MEDIAN: AU$25.59
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
AU$0AU$31KAU$62KAU$93K
Salary
AU$48,523 - AU$92,177  
   
Bonus
AU$0.00 - AU$10,101  
Profit Sharing
AU$4,750  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AU$48,453 - AU$92,738  
Country: Australia | Currency: AUD | Updated: 4 May 2017 | Individuals Reporting: 106
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
AU$0AU$16AU$32AU$48
Hourly Rate
AU$19.67 - AU$36.49  
   
Overtime
AU$36.97  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
AU$0AU$32KAU$64KAU$96K
Bonus
AU$0.00 - AU$10,101  
   
Profit Sharing
AU$4,750  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AU$48,453 - AU$92,738  
Country: United States | Currency: AUD | Updated: 4 May 2017 | Individuals Reporting: 11

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Pay by Experience Level for Customer Service Manager

Pay by Experience for a Customer Service Manager has a positive trend. An entry-level Customer Service Manager with less than 5 years of experience can expect to earn an average total compensation of $56,000 based on 70 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Service Manager with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $62,000 based on 51 salaries. An experienced Customer Service Manager which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $72,000 based on 24 salaries. A Customer Service Manager with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $61,000 based on 6 salaries.

Key Stats for Customer Service Manager

Gender

Female
74 %
Male
26 %
Less than 1 year
2%
1-4 years
40%
5-9 years
32%
10-19 years
18%
20 years or more
8%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Manager Salaries

▲18%

▲2%

Late-Career
▼0%

National Average
AU$61,000

▼8%

Skills That Affect Customer Service Manager Salaries

Gender

Female
74 %
Male
26 %

Years of Experience

Less than 1 year
2%
1-4 years
40%
5-9 years
32%
10-19 years
18%
20 years or more
8%

Common Health Benefits

medical benefits
Medical: 7%
dental benefits
Dental: 3%
vision benefits
Vision:
no benefits
None: 90%
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