Customer Service Officer Salary

The average pay for a Customer Service Officer is AU$45,676 per year. People in this job generally don't have more than 20 years' experience. Pay for this job does not change much by experience, with the most experienced earning only a bit more than the least.

AU$36,423 - AU$58,175
(Median)
AU$36K
AU$46K
AU$58K
MEDIAN: AU$45,675
10%
50%
90%

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AU$18.05 - AU$26.00
(Median)
AU$18
AU$21
AU$26
MEDIAN: AU$21.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
AU$0AU$20KAU$40KAU$60K
Salary
AU$36,423 - AU$58,175  
   
Bonus
AU$0.00 - AU$4,858  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AU$37,042 - AU$56,952  
Country: Australia | Currency: AUD | Updated: 1 Jul 2015 | Individuals Reporting: 699
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
AU$0AU$18AU$36AU$54
Hourly Rate
AU$18.05 - AU$26.00  
   
Overtime
AU$0.00 - AU$53.26  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
AU$0AU$50KAU$100KAU$150K
Bonus
AU$0.00 - AU$4,858  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AU$37,042 - AU$56,952  
Country: United States | Currency: AUD | Updated: 1 Jul 2015 | Individuals Reporting: 449
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Pay by Experience Level for Customer Service Officer

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Pay Difference by Location

Customer Service Officer Reviews

What is it like working as a Customer Service Officer?

Customer Service Officer in Kew Gardens:
"Challenging at times but easy at times."
Pros: The people I work with. I like the fact that they are strict on guidelines like. Anti bullying, code of conduct, etc.
Cons: The induction process and the varying conditions of employees of the same role.

Customer Service Officer in Melbourne:
"Stress Level Quite High, Good Hours, Very Few Perks."
Pros: Work colleagues are fantastic. Good hours, no weekends, quite flexible. Relaxed atmosphere. Very challenging.
Cons: Very low pay. No bonuses or perks. Dealing with customers isn't always easy.

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Experience Affects Customer Service Officer Salaries




National Average
AU$45,000


Skills That Affect Customer Service Officer Salaries

Data Entry
up arrow 1%

Customer Service
0%

Sales
0%

National Average
AU$45,000

Administration
up arrow 1%

Banking
up arrow 6%

Office Administration
up arrow 9%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 162 votes.

Gender

Female
77 %
Male
23 %

Years of Experience

Less than 1 year
7%
1-4 years
50%
5-9 years
22%
10-19 years
15%
20 years or more
6%

Common Health Benefits

medical benefits Medical: 6% dental benefits Dental: 1%
vision benefits Vision: 1% employee benefits None: 94%
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