The average pay for a Customer Service Officer is AU$47,553 per year. People in this job generally don't have more than 20 years' experience. Pay for this job does not change much by experience, with the most experienced earning only a bit more than the least.

AU$38,948 - AU$60,392
(Median)
AU$39K
AU$48K
AU$60K
MEDIAN: AU$47,552
10%
50%
90%

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AU$18.55 - AU$27.64
(Median)
AU$19
AU$22
AU$28
MEDIAN: AU$22.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
AU$0AU$21KAU$42KAU$63K
Salary
AU$38,948 - AU$60,392  
   
Bonus
AU$152.05 - AU$9,697  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AU$38,902 - AU$59,689  
Country: Australia | Currency: AUD | Updated: 28 Oct 2016 | Individuals Reporting: 487
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
AU$0AU$18AU$36AU$54
Hourly Rate
AU$18.55 - AU$27.64  
   
Overtime
AU$19.59 - AU$51.03  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
AU$0AU$50KAU$100KAU$150K
Bonus
AU$152.05 - AU$9,697  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AU$38,902 - AU$59,689  
Country: United States | Currency: AUD | Updated: 28 Oct 2016 | Individuals Reporting: 334
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Common Career Paths for Customer Service Officer


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Customer Service Officer Job Listings

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Popular Employer Salaries for Customer Service Officer

Popular Skills for Customer Service Officer

Pay by Experience Level for Customer Service Officer

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Pay Difference by Location

National Average: AU$47,517

Larger city markers indicate a job is popular in that location.

Customer Service Officer Reviews

What is it like working as a Customer Service Officer?

Customer Service Officer in Kew Gardens:
"Challenging at times but easy at times."
Pros: The people I work with. I like the fact that they are strict on guidelines like. Anti bullying, code of conduct, etc.
Cons: The induction process and the varying conditions of employees of the same role.

Customer Service Officer in Melbourne:
"Stress Level Quite High, Good Hours, Very Few Perks."
Pros: Work colleagues are fantastic. Good hours, no weekends, quite flexible. Relaxed atmosphere. Very challenging.
Cons: Very low pay. No bonuses or perks. Dealing with customers isn't always easy.

Related Job Salaries

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Experience Affects Customer Service Officer Salaries




National Average
AU$48,000


Skills That Affect Customer Service Officer Salaries

Office Administration
up arrow 2%

National Average
AU$48,000

Customer Service
up arrow 1%

Customer Relations
up arrow 1%

Administration
up arrow 2%

Sales
up arrow 2%

Data Entry
up arrow 3%

Banking
up arrow 10%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 31 votes.

Gender

Female
75 %
Male
25 %

Years of Experience

Less than 1 year
9%
1-4 years
50%
5-9 years
21%
10-19 years
13%
20 years or more
6%

Common Health Benefits

medical benefits
Medical: 4%
dental benefits
Dental: 1%
medical benefits
Vision: 2%
dental benefits
None: 95%
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