Customer Service Officer Salary (Australia)

The average pay for a Customer Service Officer is AU$44,105 per year. People in this job generally don't have more than 20 years' experience. Pay for this job does not change much by experience, with the most experienced earning only a bit more than the least.
Customer Service Officer Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
AU$34,797 - AU$57,280
(Median)
35K
44K
50K
57K
MEDIAN: AU$44,105
10%
50%
75%
90%
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Customer Service Officer Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
AU$17.68 - AU$25.51
(Median)
18
23
26
MEDIAN: AU$21.00
10%
75%
90%
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National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
AU$0AU$20KAU$40KAU$60K
Salary
AU$34,797 - AU$57,280  
   
Bonus
AU$0.00 - AU$4,778  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AU$35,836 - AU$56,308  
PayScale
Country: Australia | Currency: AUD | Updated: 9 Jun 2014 | Individuals Reporting: 718
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
AU$0AU$19AU$38AU$57
Hourly Rate
AU$17.68 - AU$25.51  
   
Overtime
AU$0.00 - AU$55.53  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
AU$0AU$50KAU$100KAU$150K
Bonus
AU$0.00 - AU$4,778  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AU$35,836 - AU$56,308  
PayScale
Country: United States | Currency: AUD | Updated: 9 Jun 2014 | Individuals Reporting: 718
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Customer Service Officer Job Listings

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Popular Skills for Customer Service Officer
Pay by Experience Level for Customer Service Officer
Median of all compensation (including tips, bonus, and overtime) by years of experience.
Pay Difference By Location
Cairns
up arrow 9%
up arrow 8%
Alice Springs
up arrow 6%
up arrow 4%
National Average
AU$44,000
Gold Coast
up arrow 7%
Townsville
up arrow 10%
Larger circles over a city indicate a job is popular in that location.

Customer Service Officer Reviews

What is it like working as a Customer Service Officer?
Customer Service Officer in Melbourne:
"Stress Level Quite High, Good Hours, Very Few Perks."
Pros: Work colleagues are fantastic. Good hours, no weekends, quite flexible. Relaxed atmosphere. Very challenging.
Cons: Very low pay. No bonuses or perks. Dealing with customers isn't always easy.
Related Job Salaries

Experience Affects Customer Service Officer Salaries

Late-Career
up arrow 6%
National Average
AU$44,000

Skills That Affect Customer Service Officer Salaries

Microsoft Office
up arrow 3%
Sales
up arrow 2%
Data Entry
up arrow 2%
Customer Service
up arrow 1%
Administration
up arrow 1%
National Average
AU$44,000
Banking
up arrow 4%
Office Administration
up arrow 8%
Job Satisfaction
Highly satisfied Image
Highly satisfied
Rated 4 out of 5 based on 116 votes.
Gender
Female
79%
female alumni
 
Male
21%
male alumni
Years of Experience
Less than 1 year
6%
1-4 years
51%
5-9 years
22%
10-19 years
15%
20 years or more
6%
Common Health Benefits
medical benefits Medical: 5% dental benefits Dental: 2%
vision benefits Vision: 2% employee benefits None: 94%
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