Customer Service Officer Salary

The average pay for a Customer Service Officer is AU$45,371 per year. People in this job generally don't have more than 20 years' experience. Pay for this job does not change much by experience, with the most experienced earning only a bit more than the least.

AU$36,299 - AU$58,121
(Median)
AU$36K
AU$45K
AU$58K
MEDIAN: AU$45,371
10%
50%
90%

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AU$17.97 - AU$26.08
(Median)
AU$18
AU$21
AU$26
MEDIAN: AU$21.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
AU$0AU$20KAU$40KAU$60K
Salary
AU$36,299 - AU$58,121  
   
Bonus
AU$0.00 - AU$4,882  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AU$36,899 - AU$56,992  
Country: Australia | Currency: AUD | Updated: 2 May 2015 | Individuals Reporting: 650
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
AU$0AU$18AU$36AU$54
Hourly Rate
AU$17.97 - AU$26.08  
   
Overtime
AU$0.00 - AU$53.59  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
AU$0AU$50KAU$100KAU$150K
Bonus
AU$0.00 - AU$4,882  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AU$36,899 - AU$56,992  
Country: United States | Currency: AUD | Updated: 2 May 2015 | Individuals Reporting: 420

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Common Career Paths for Customer Service Officer


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Customer Service Officer Job Listings

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Popular Employer Salaries for Customer Service Officer

Popular Skills for Customer Service Officer

Pay by Experience Level for Customer Service Officer

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Pay Difference by Location

Customer Service Officer Reviews

What is it like working as a Customer Service Officer?

Customer Service Officer in Kew Gardens:
"Challenging at times but easy at times."
Pros: The people I work with. I like the fact that they are strict on guidelines like. Anti bullying, code of conduct, etc.
Cons: The induction process and the varying conditions of employees of the same role.

Customer Service Officer in Melbourne:
"Stress Level Quite High, Good Hours, Very Few Perks."
Pros: Work colleagues are fantastic. Good hours, no weekends, quite flexible. Relaxed atmosphere. Very challenging.
Cons: Very low pay. No bonuses or perks. Dealing with customers isn't always easy.

Related Job Salaries

United States (change)

Experience Affects Customer Service Officer Salaries




National Average
AU$45,000


Skills That Affect Customer Service Officer Salaries

Data Entry
up arrow 2%

Customer Service
0%

Administration
0%

Sales
0%

National Average
AU$45,000

Banking
up arrow 6%

Office Administration
up arrow 9%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 157 votes.

Gender

Female
77 %
Male
23 %

Years of Experience

Less than 1 year
7%
1-4 years
49%
5-9 years
22%
10-19 years
15%
20 years or more
6%

Common Health Benefits

medical benefits Medical: 5% dental benefits Dental: 1%
vision benefits Vision: 1% employee benefits None: 94%
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