The average pay for a Customer Service Officer in Melbourne, Victoria is AU$46,790 per year. Pay for this job does not change much by experience, with the most experienced earning only a bit more than the least. Most people move on to other jobs if they have more than 10 years' experience in this career.

AU$38,447 - AU$57,598
AU$38K
AU$48K
AU$58K
MEDIAN: AU$47,849
10%
50%
90%

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AU$19.20 - AU$28.78
AU$19
AU$23
AU$29
MEDIAN: AU$23.03
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
AU$0AU$20KAU$40KAU$60K
Salary
AU$38,447 - AU$57,598  
   
Bonus
AU$2,975  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AU$39,143 - AU$58,262  
Country: Australia | Currency: AUD | Updated: 4 May 2017 | Individuals Reporting: 77
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
AU$0AU$16AU$32AU$48
Hourly Rate
AU$19.20 - AU$28.78  
   
Overtime
AU$30.00  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
AU$0AU$32KAU$64KAU$96K
Bonus
AU$2,975  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AU$39,143 - AU$58,262  
Country: United States | Currency: AUD | Updated: 4 May 2017 | Individuals Reporting: 47

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Pay by Experience Level for Customer Service Officer

Pay by Experience for a Customer Service Officer has a positive trend. An entry-level Customer Service Officer with less than 5 years of experience can expect to earn an average total compensation of $46,000 based on 100 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Service Officer with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $49,000 based on 31 salaries. An experienced Customer Service Officer which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $52,000 based on 11 salaries. A Customer Service Officer with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $52,000 based on 5 salaries.

Key Stats for Customer Service Officer

Gender

Female
87 %
Male
13 %

Job Satisfaction

Somewhat satisfied
Rated 2 out of 5
based on 3 votes.
Less than 1 year
6%
1-4 years
61%
5-9 years
19%
10-19 years
10%
20 years or more
4%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Officer Salaries

▲7%

▲7%

▲1%

National Average
AU$48,000

▼4%

Skills That Affect Customer Service Officer Salaries

National Average
AU$48,000

Data Entry
▼2%



▼5%

Job Satisfaction

Somewhat satisfied
Rated 2 out of 5
based on 3 votes.

Gender

Female
87 %
Male
13 %

Years of Experience

Less than 1 year
6%
1-4 years
61%
5-9 years
19%
10-19 years
10%
20 years or more
4%

Common Health Benefits

medical benefits
Medical: 3%
dental benefits
Dental: 1%
vision benefits
Vision: 3%
no benefits
None: 96%
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