Entry-Level Customer Service Representative (CSR) Salary (Australia)

The average wage for an Entry-Level Customer Service Representative (CSR) is AU$20.38 per hour.

AU$36,900 - AU$55,788
(Median)
AU$37K
AU$46K
AU$56K
MEDIAN: AU$45,511
10%
50%
90%

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AU$16.42 - AU$25.48
(Median)
AU$16
AU$20
AU$25
MEDIAN: AU$20
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
AU$0AU$19KAU$38KAU$57K
Salary
AU$36,900 - AU$55,788  
   
Bonus
AU$805 - AU$9,177  
Commission
AU$3,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AU$35,428 - AU$55,205  
Country: Australia | Currency: AUD | Updated: 28 Oct 2016 | Individuals Reporting: 382
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
AU$0AU$17AU$34AU$51
Hourly Rate
AU$16.42 - AU$25.48  
   
Hourly Tips
AU$2.50  
Overtime
AU$12.00 - AU$49.67  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
AU$0AU$50KAU$100KAU$150K
Bonus
AU$805 - AU$9,177  
   
Commission
AU$3,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AU$35,428 - AU$55,205  
Country: United States | Currency: AUD | Updated: 28 Oct 2016 | Individuals Reporting: 393
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Popular Employer Salaries for Customer Service Representative (CSR)

Pay Difference by Location

National Average: AU$44,261

Larger city markers indicate a job is popular in that location.

Customer Service Representative (CSR) Advice

What do you wish you knew about your job when you first started out?

Customer Service Representative (CSR) in Sydney:
"Communication skills with the management."
As a customer service officer it is important to keep work at work and leave it at work. Sometimes when being new to this kind of work you have to deal with your communication to staff and management and most importantly to the customers. Most time if you don't have management support you have to find a way to win the customer over. If culturally the state are not use to confrontation you have to be able to work with the customers but let them know who is the ''boss''.

United States (change)

Find Out Exactly What You Should Be Paid

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Skills That Affect Customer Service Representative (CSR) Salaries


Data Processing
up arrow 3%

Office Administration
up arrow 2%

Sales
up arrow 2%

Customer Relations
up arrow 1%

Customer Service
0%

Phone Support
0%

National Average
AU$44,000

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 18 votes.

Gender

Female
57 %
Male
43 %

Common Health Benefits

medical benefits
Medical: 6%
dental benefits
Dental: 1%
medical benefits
Vision: 2%
dental benefits
None: 91%
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