Browse Categories

Customer Service Representative (CSR) Salary

The average salary for a Customer Service Representative (CSR) is AU$43,478 per year. People in this job generally don't have more than 20 years' experience. Pay for this job does not change much by experience, with the most experienced earning only a bit more than the least.
AU$34,359 - AU$54,957
(Median)
AU$34K
AU$43K
AU$55K
MEDIAN: AU$43,478
10%
50%
90%

Add this chart to your site: 640px    300px

AU$16.65 - AU$24.76
(Median)
AU$17
AU$20
AU$25
MEDIAN: AU$20
10%
50%
90%

Add this chart to your site: 640px    300px

Show Annual Salary Show Hourly Rate
National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
AU$0AU$19KAU$38KAU$57K
Salary
AU$34,359 - AU$54,957  
   
Bonus
AU$0.00 - AU$5,037  
Profit Sharing
AU$972 - AU$2,000  
Commission
AU$294.79 - AU$20,347  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AU$34,663 - AU$54,896  
Country: Australia | Currency: AUD | Updated: 10 Dec 2014 | Individuals Reporting: 720
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
AU$0AU$13AU$26AU$39
Hourly Rate
AU$16.65 - AU$24.76  
   
Overtime
AU$5.11 - AU$37.66  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
AU$0AU$26KAU$52KAU$78K
Bonus
AU$0.00 - AU$5,037  
   
Commission
AU$294.79 - AU$20,347  
Profit Sharing
AU$972 - AU$2,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AU$34,663 - AU$54,896  
Country: United States | Currency: AUD | Updated: 10 Dec 2014 | Individuals Reporting: 489
United States (change)

Common Career Paths for Customer Service Representative (CSR)


Add this chart to your site:   640px 640px    300px 300px

Customer Service Representative (CSR) Job Listings

Search for more jobs:

Popular Employer Salaries for Customer Service Representative (CSR)

Popular Skills for Customer Service Representative (CSR)

Pay by Experience Level for Customer Service Representative (CSR)

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Pay Difference by Location

Customer Service Representative (CSR) Reviews

What is it like working as a Customer Service Representative (CSR)?

Customer Service Representative (CSR) in Newcastle:
Pros: Good pay, nice cafes close by, close to home.
Cons: People are favored, always focus on negatives, not permanent.

Customer Service Representative (CSR) in Melbourne:
"The Life Of A CSR."
Pros: Work satisfaction, I enjoy my job. The people I interact with, customers- internal and external.
Cons: Stress levels. Workload. Car parking. Lack of work flexibility. Lack of culture. Direct management.

Related Job Salaries

Experience Affects Customer Service Representative (CSR) Salaries




National Average
AU$43,000


Skills That Affect Customer Service Representative (CSR) Salaries



Data Processing
up arrow 4%

Office Administration
up arrow 4%

Phone Support
up arrow 3%

Customer Service
up arrow 2%

Sales
up arrow 2%

National Average
AU$43,000

Data Entry
up arrow 6%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 144 votes.

Gender

Female
66 %
Male
34 %

Years of Experience

Less than 1 year
10%
1-4 years
52%
5-9 years
22%
10-19 years
13%
20 years or more
3%

Common Health Benefits

medical benefits Medical: 11% dental benefits Dental: 1%
vision benefits Vision: 1% employee benefits None: 88%