Customer Service Representative (CSR) Salary

Updated: 19 May 2012
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National Salary Data

National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
AU$0AU$18KAU$36KAU$54K
SalaryAU$31,553 - AU$51,632  
   
BonusAU$0.00 - AU$5,960  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AU$26,504 - AU$51,968  
PayScale
Country: Australia | Currency: AUD | Updated: 19 May 2012 | Individuals Reporting: 776
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company salaries
Companies and Industries for Customer Service Representative (CSR) Salaries

Popular Employers

Salary Range

Bank of The CommonwealthAU$30,968 - AU$39,839
Westpac Banking CorpNot enough data
The First Commonwealth bankNot enough data
Australian GovernmentNot enough data
Telstra Corporation LtdNot enough data
Popular Industries

Salary Range

BankingAU$31,090 - AU$54,180
Financial ServicesAU$30,791 - AU$53,081
Shipping / Transportation / Warehousing / Logistics / DistributionAU$31,470 - AU$51,706
Retail/Wholesale DistributionAU$30,709 - AU$51,959
Manufacturing and DistributionAU$31,912 - AU$52,836

key statistics
Key Statistics for Customer Service Representative (CSR) Salaries and Jobs

Gender
Female
69%
female alumni
 
Male
31%
male alumni
Salary:AU$35,387 - AU$45,652 AU$37,249 - AU$49,109
Years of Experience
Less than 1 year
9%
1-4 years
54%
5-9 years
19%
10-19 years
13%
20 years or more
4%
Most Common Health Benefits
medical benefits Medical: 11% dental benefits Dental: 2%
vision benefits Vision: 2% employee benefits None: 89%

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career path
Career Path for Customer Service Representative (CSR) Jobs

Common Past Jobs
Common Future Jobs

Customer Service Representative (CSR)

Salary Range

AU$26,504 - AU$51,968
payscale
Office Manager
AU$35,350 - AU$69,872
Retail Sales Assistant
AU$22,118 - AU$44,004
Waiter/Waitress
AU$20,289 - AU$39,786
 
Common Future Jobs

Customer Service Representative (CSR)

Salary Range

AU$26,504 - AU$51,968
payscale
Administration Assistant
AU$26,141 - AU$49,460
Customer Service Manager
AU$37,441 - AU$95,387
Customer Service Supervisor
AU$29,846 - AU$55,271
 

career path
Salary Map for Customer Service Representative (CSR) Jobs

Highest Salaries By City for Customer Service Representative (CSR) Jobs

Top Cities by Popularity for Customer Service Representative (CSR) Jobs

Highest Salaries By City Top Cities by Popularity

sample job description
Customer Service Representative (CSR) Job Description

People with the job title Customer Service Representative (CSR) typically fall into one of the following PayScale standard occupations.

Ensures delivery of excellent customer service through fast and accurate processing of orders, communication, and coordinating with other departments to resolve inquires. First point of customer contact for general inquiries like pricing, products, scheduling etc. Builds and maintain business relationship with clients by providing prompt and accurate service so as to promote customer loyalty.
Review individual applications for insurance to evaluate degree of risk involved and determine acceptance of applications.

See Sample Job Descriptions for All Jobs

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