Customer Service Representative (CSR) Salary

The average salary for a Customer Service Representative (CSR) is AU$44,368 per year. People in this job generally don't have more than 20 years' experience. Pay for this job does not change much by experience, with the most experienced earning only a bit more than the least.

AU$35,104 - AU$56,361

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AU$16.78 - AU$25.31

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
AU$0AU$19KAU$38KAU$57K
Salary
AU$35,104 - AU$56,361  
   
Bonus
AU$0.00 - AU$5,147  
Profit Sharing
AU$972 - AU$2,000  
Commission
AU$2,555 - AU$20,347  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AU$35,203 - AU$56,312  
Country: Australia | Currency: AUD | Updated: 18 Jul 2015 | Individuals Reporting: 699
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
AU$0AU$14AU$28AU$42
Hourly Rate
AU$16.78 - AU$25.31  
   
Overtime
AU$5.11 - AU$39.06  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
AU$0AU$28KAU$56KAU$84K
Bonus
AU$0.00 - AU$5,147  
   
Commission
AU$2,555 - AU$20,347  
Profit Sharing
AU$972 - AU$2,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AU$35,203 - AU$56,312  
Country: United States | Currency: AUD | Updated: 18 Jul 2015 | Individuals Reporting: 527
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Common Career Paths for Customer Service Representative (CSR)


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Customer Service Representative (CSR) Job Listings

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Popular Employer Salaries for Customer Service Representative (CSR)

Popular Skills for Customer Service Representative (CSR)

Pay by Experience Level for Customer Service Representative (CSR)

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Pay Difference by Location

Customer Service Representative (CSR) Reviews

What is it like working as a Customer Service Representative (CSR)?

Customer Service Representative (CSR) in Newcastle:
Pros: Good pay, nice cafes close by, close to home.
Cons: People are favored, always focus on negatives, not permanent.

Customer Service Representative (CSR) in Melbourne:
"The Life Of A CSR."
Pros: Work satisfaction, I enjoy my job. The people I interact with, customers- internal and external.
Cons: Stress levels. Workload. Car parking. Lack of work flexibility. Lack of culture. Direct management.

Related Job Salaries

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Experience Affects Customer Service Representative (CSR) Salaries




National Average
AU$44,000


Skills That Affect Customer Service Representative (CSR) Salaries


Customer Relations
up arrow 4%

Phone Support
up arrow 3%

Office Administration
up arrow 3%

Data Processing
up arrow 2%

Sales
up arrow 2%

Customer Service
up arrow 1%

National Average
AU$44,000

Data Entry
up arrow 8%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 161 votes.

Gender

Female
63 %
Male
37 %

Years of Experience

Less than 1 year
9%
1-4 years
54%
5-9 years
22%
10-19 years
12%
20 years or more
3%

Common Health Benefits

medical benefits Medical: 10% dental benefits Dental: 1%
vision benefits Vision: 2% employee benefits None: 89%
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