A Customer Service Representative (CSR) earns an average salary of AU$46,838 per year. Most people move on to other jobs if they have more than 20 years' experience in this field.

AU$38,007 - AU$58,319
(Median)
AU$38K
AU$47K
AU$58K
MEDIAN: AU$46,837
10%
50%
90%

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AU$17.04 - AU$26.59
(Median)
AU$17
AU$21
AU$27
MEDIAN: AU$21.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
AU$0AU$20KAU$40KAU$60K
Salary
AU$38,007 - AU$58,319  
   
Bonus
AU$792 - AU$7,130  
Commission
AU$3,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AU$36,484 - AU$57,774  
Country: Australia | Currency: AUD | Updated: 28 Oct 2016 | Individuals Reporting: 563
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
AU$0AU$17AU$34AU$51
Hourly Rate
AU$17.04 - AU$26.59  
   
Hourly Tips
AU$2.50  
Overtime
AU$16.48 - AU$48.96  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
AU$0AU$50KAU$100KAU$150K
Bonus
AU$792 - AU$7,130  
   
Commission
AU$3,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AU$36,484 - AU$57,774  
Country: United States | Currency: AUD | Updated: 28 Oct 2016 | Individuals Reporting: 523
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Common Career Paths for Customer Service Representative (CSR)


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Customer Service Representative (CSR) Job Listings

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Popular Employer Salaries for Customer Service Representative (CSR)

Popular Skills for Customer Service Representative (CSR)

Pay by Experience Level for Customer Service Representative (CSR)

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Pay Difference by Location

National Average: AU$45,990

Larger city markers indicate a job is popular in that location.

Customer Service Representative (CSR) Reviews

What is it like working as a Customer Service Representative (CSR)?

Customer Service Representative (CSR) in Newcastle:
Pros: Good pay, nice cafes close by, close to home.
Cons: People are favored, always focus on negatives, not permanent.

Customer Service Representative (CSR) in Melbourne:
"The Life Of A CSR."
Pros: Work satisfaction, I enjoy my job. The people I interact with, customers- internal and external.
Cons: Stress levels. Workload. Car parking. Lack of work flexibility. Lack of culture. Direct management.

Related Job Salaries

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Experience Affects Customer Service Representative (CSR) Salaries




National Average
AU$46,000


Skills That Affect Customer Service Representative (CSR) Salaries


Sales
up arrow 3%

Office Administration
up arrow 2%

Customer Relations
up arrow 1%

Data Processing
up arrow 1%

Customer Service
0%

National Average
AU$46,000

Phone Support
up arrow 1%

Data Entry
up arrow 12%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 23 votes.

Gender

Female
63 %
Male
37 %

Years of Experience

Less than 1 year
9%
1-4 years
53%
5-9 years
21%
10-19 years
13%
20 years or more
4%

Common Health Benefits

medical benefits
Medical: 6%
dental benefits
Dental: 1%
medical benefits
Vision: 2%
dental benefits
None: 93%
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