Customer Service Representative (CSR) in Melbourne, Victoria Salary

The average salary for a Customer Service Representative (CSR) in Melbourne, Victoria is AU$45,651 per year. Most people with this job move on to other positions after 20 years in this field.

AU$36,890 - AU$56,743
(Median)
AU$37K
AU$46K
AU$57K
MEDIAN: AU$45,650
10%
50%
90%

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AU$17.15 - AU$26.08
(Median)
AU$17
AU$21
AU$26
MEDIAN: AU$20
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
AU$0AU$19KAU$38KAU$57K
Salary
AU$36,890 - AU$56,743  
   
Bonus
AU$0.00 - AU$4,958  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AU$36,302 - AU$56,979  
Country: Australia | Currency: AUD | Updated: 17 Mar 2016 | Individuals Reporting: 201
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
AU$0AU$12AU$24AU$36
Hourly Rate
AU$17.15 - AU$26.08  
   
Overtime
AU$2.01 - AU$34.80  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
AU$0AU$24KAU$48KAU$72K
Bonus
AU$0.00 - AU$4,958  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AU$36,302 - AU$56,979  
Country: United States | Currency: AUD | Updated: 17 Mar 2016 | Individuals Reporting: 138
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Customer Service Representative (CSR) Job Listings

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Pay by Experience Level for Customer Service Representative (CSR)

Median of all compensation (including tips, bonus, and overtime) by years of experience.

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Experience Affects Customer Service Representative (CSR) Salaries

Late-Career
up arrow 19%



National Average
AU$45,000


Skills That Affect Customer Service Representative (CSR) Salaries

Customer Relationship Management (CRM)
up arrow 4%

National Average
AU$45,000

Sales
up arrow 1%

Phone Support
up arrow 2%

Office Administration
up arrow 2%

Customer Service
up arrow 3%

Customer Relations
up arrow 3%

Data Processing
up arrow 4%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 45 votes.

Gender

Female
63 %
Male
37 %

Years of Experience

Less than 1 year
8%
1-4 years
56%
5-9 years
19%
10-19 years
12%
20 years or more
5%

Common Health Benefits

medical benefits
Medical: 8%
dental benefits
Dental: 1%
medical benefits
Vision: 1%
dental benefits
None: 92%
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