Customer Service Representative (CSR) with Customer Relationship Management (CRM) Skills Salary (Australia)

A Customer Service Representative (CSR) with Customer Relationship Management (CRM) skills earns an average salary of AU$49,133 per year. Most people with this job move on to other positions after 20 years in this field.

AU$39,584 - AU$60,415
AU$40K
AU$49K
AU$60K
MEDIAN: AU$49,133
10%
50%
90%

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AU$18.43 - AU$27.04
AU$18
AU$23
AU$27
MEDIAN: AU$23.38
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
AU$0AU$21KAU$42KAU$63K
Salary
AU$39,584 - AU$60,415  
   
Bonus
AU$1,014 - AU$9,697  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AU$39,612 - AU$60,056  
Country: Australia | Currency: AUD | Updated: 24 Mar 2017 | Individuals Reporting: 88
© PayScale, Inc. @ www.payscale.com
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
AU$0AU$16AU$32AU$48
Hourly Rate
AU$18.43 - AU$27.04  
   
Overtime
AU$32.81  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
AU$0AU$32KAU$64KAU$96K
Bonus
AU$1,014 - AU$9,697  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AU$39,612 - AU$60,056  
Country: United States | Currency: AUD | Updated: 24 Mar 2017 | Individuals Reporting: 51
© PayScale, Inc. @ www.payscale.com

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Customer Service Representative (CSR) Job Listings

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Pay by Experience Level for Customer Service Representative (CSR)

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Pay Difference by Location

National Average: AU$49,246

Larger city markers indicate a job is popular in that location.

Key Stats for Customer Service Representative (CSR)

Gender

Female
61 %
Male
39 %
Less than 1 year
4%
1-4 years
47%
5-9 years
23%
10-19 years
20%
20 years or more
6%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Representative (CSR) Salaries

Late-Career
▲16%

▲7%

▲2%

National Average
AU$49,000

▼5%

Gender

Female
61 %
Male
39 %

Years of Experience

Less than 1 year
4%
1-4 years
47%
5-9 years
23%
10-19 years
20%
20 years or more
6%

Common Health Benefits

medical benefits
Medical: 6%
dental benefits
Dental: 2%
vision benefits
Vision: 2%
dental benefits
None: 93%
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