Customer Service Representative (CSR) with Customer Relationship Management (CRM) Skills Salary

A Customer Service Representative (CSR) with Customer Relationship Management (CRM) skills earns an average salary of AU$48,112 per year. People in this job generally don't have more than 20 years' experience. Pay for this job does not change much by experience, with the most experienced earning only a bit more than the least.

AU$38,397 - AU$60,770
(Median)
AU$38K
AU$48K
AU$61K
MEDIAN: AU$48,111
10%
50%
90%

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AU$18.45 - AU$26.56
(Median)
AU$18
AU$22
AU$27
MEDIAN: AU$22.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
AU$0AU$21KAU$42KAU$63K
Salary
AU$38,397 - AU$60,770  
   
Bonus
AU$0.00 - AU$8,243  
Profit Sharing
AU$3,500  
Commission
AU$12,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AU$38,533 - AU$61,263  
Country: Australia | Currency: AUD | Updated: 17 Mar 2016 | Individuals Reporting: 130
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
AU$0AU$12AU$24AU$36
Hourly Rate
AU$18.45 - AU$26.56  
   
Overtime
AU$18.32 - AU$34.56  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
AU$0AU$24KAU$48KAU$72K
Bonus
AU$0.00 - AU$8,243  
   
Commission
AU$12,500  
Profit Sharing
AU$3,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AU$38,533 - AU$61,263  
Country: United States | Currency: AUD | Updated: 17 Mar 2016 | Individuals Reporting: 56
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Customer Service Representative (CSR) Job Listings

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Pay by Experience Level for Customer Service Representative (CSR)

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Pay Difference by Location

National Average: AU$47,909

Larger city markers indicate a job is popular in that location.
United States (change)

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Experience Affects Customer Service Representative (CSR) Salaries

Late-Career
up arrow 10%

Mid-Career
up arrow 4%

Experienced
up arrow 2%

National Average
AU$48,000


Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 26 votes.

Gender

Female
60 %
Male
40 %

Years of Experience

Less than 1 year
2%
1-4 years
46%
5-9 years
26%
10-19 years
21%
20 years or more
5%

Common Health Benefits

medical benefits
Medical: 13%
dental benefits
Dental:
medical benefits
Vision: 1%
dental benefits
None: 87%
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