Customer Service Representative (CSR) in Perth, Western Australia Salary

The average salary for a Customer Service Representative (CSR) in Perth, Western Australia is AU$42,222 per year. For the first five to ten years in this position, pay increases somewhat, but any additional experience does not have a big effect on pay. A skill in Customer Relationship Management (CRM) is associated with high pay for this job. Most people with this job move on to other positions after 20 years in this career.

AU$35,243 - AU$53,288
(Median)
AU$35K
AU$42K
AU$53K
MEDIAN: AU$42,221
10%
50%
90%

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AU$17.86 - AU$26.56
(Median)
AU$18
AU$22
AU$27
MEDIAN: AU$21.00
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
AU$0AU$19KAU$38KAU$57K
Salary
AU$35,243 - AU$53,288  
   
Bonus
AU$0.00 - AU$7,168  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AU$36,396 - AU$56,482  
Country: Australia | Currency: AUD | Updated: 17 Mar 2016 | Individuals Reporting: 51
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
AU$0AU$12AU$24AU$36
Hourly Rate
AU$17.86 - AU$26.56  
   
Overtime
AU$32.00  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
AU$0AU$24KAU$48KAU$72K
Bonus
AU$0.00 - AU$7,168  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AU$36,396 - AU$56,482  
Country: United States | Currency: AUD | Updated: 17 Mar 2016 | Individuals Reporting: 40
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Experience Affects Customer Service Representative (CSR) Salaries

Experienced
up arrow 10%

Mid-Career
up arrow 7%

National Average
AU$44,000


Skills That Affect Customer Service Representative (CSR) Salaries

Customer Relationship Management (CRM)
up arrow 22%

Sales
up arrow 5%

Data Processing
up arrow 2%

National Average
AU$44,000

Customer Service
up arrow 1%

Customer Relations
up arrow 1%

Office Administration
up arrow 1%

Phone Support
up arrow 2%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 11 votes.

Gender

Female
64 %
Male
36 %

Years of Experience

Less than 1 year
9%
1-4 years
59%
5-9 years
16%
10-19 years
12%
20 years or more
3%

Common Health Benefits

medical benefits
Medical: 12%
dental benefits
Dental:
medical benefits
Vision:
dental benefits
None: 88%
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