A Customer Service Specialist earns an average salary of AU$51,824 per year. People in this job generally don't have more than 20 years' experience. Pay for this job does not change much by experience, with the most experienced earning only a bit more than the least.

AU$40,522 - AU$60,613
AU$41K
AU$52K
AU$61K
MEDIAN: AU$51,824
10%
50%
90%

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AU$18.33 - AU$29.62
AU$18
AU$25
AU$30
MEDIAN: AU$24.92
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
AU$0AU$21KAU$42KAU$63K
Salary
AU$40,522 - AU$60,613  
   
Bonus
AU$0.00 - AU$5,918  
Profit Sharing
AU$1,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AU$39,873 - AU$61,915  
Country: Australia | Currency: AUD | Updated: 24 Mar 2017 | Individuals Reporting: 137
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
AU$0AU$11AU$22AU$33
Hourly Rate
AU$18.33 - AU$29.62  
   
Overtime
AU$31.00  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
AU$0AU$22KAU$44KAU$66K
Bonus
AU$0.00 - AU$5,918  
   
Profit Sharing
AU$1,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AU$39,873 - AU$61,915  
Country: United States | Currency: AUD | Updated: 24 Mar 2017 | Individuals Reporting: 69

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United States (change)

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Pay by Experience Level for Customer Service Specialist

Pay by Experience for a Customer Service Specialist has a positive trend. An entry-level Customer Service Specialist with less than 5 years of experience can expect to earn an average total compensation of $51,000 based on 141 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Service Specialist with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $54,000 based on 49 salaries. An experienced Customer Service Specialist which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $55,000 based on 38 salaries. A Customer Service Specialist with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $54,000 based on 12 salaries.

Pay Difference by Location

National Average: AU$52,343

Larger city markers indicate a job is popular in that location.

Related Job Salaries

Key Stats for Customer Service Specialist

Gender

Female
78 %
Male
22 %
Less than 1 year
11%
1-4 years
51%
5-9 years
17%
10-19 years
16%
20 years or more
6%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Specialist Salaries

▲4%

▲3%

Late-Career
▲2%

National Average
AU$52,000

▼2%

Skills That Affect Customer Service Specialist Salaries

▲1%

Banking
▼0%

National Average
AU$52,000


Gender

Female
78 %
Male
22 %

Years of Experience

Less than 1 year
11%
1-4 years
51%
5-9 years
17%
10-19 years
16%
20 years or more
6%

Common Health Benefits

medical benefits
Medical: 14%
dental benefits
Dental: 2%
vision benefits
Vision: 1%
no benefits
None: 85%