Help Desk Analyst (Computer) Popular Tallies

Updated: 15 May 2012
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Country
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Job: Help Desk Analyst (Computer)
Most Popular Skills
Skill/Specialty
Number of People
0112233
Microsoft Office31  
   
Help Desk / Desktop Support27  
Help Desk / Desktop Support (Tier 1)22  
Help Desk / Desktop Support (Tier 2)21  
Windows NT / 2000 / XP Networking19  
Microsoft Windows 3.x, 95/98/Me, 2000, or XP - General Use18  
Microsoft Word16  
PayScale
Country: Australia | Updated: 15 May 2012 | Individuals Reporting: 40
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sample job description
Help Desk Analyst (Computer) Job Description

People with the job title Help Desk Analyst (Computer) typically fall into one of the following PayScale standard occupations.

Provide technical assistance to computer system users. Answer questions or resolve computer problems for clients in person, via telephone or from remote location. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.
Troubleshoot all information technology issues, including software, hardware, and networking. Install and update desktops, laptops, PDAs, peripherals, networks, and related software.

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