Help Desk Technician Salary

A Help Desk Technician earns an average salary of AU$45,804 per year. Most people move on to other jobs if they have more than 10 years' experience in this field.

AU$34,809 - AU$60,622
(Median)
AU$35K
AU$46K
AU$61K
MEDIAN: AU$45,804
10%
50%
90%

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AU$17.87 - AU$28.05
(Median)
AU$18
AU$23
AU$28
MEDIAN: AU$22.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
AU$0AU$21KAU$42KAU$63K
Salary
AU$34,809 - AU$60,622  
   
Bonus
AU$0.00 - AU$9,469  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AU$35,364 - AU$60,319  
Country: Australia | Currency: AUD | Updated: 17 Mar 2016 | Individuals Reporting: 198
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
AU$0AU$11AU$22AU$33
Hourly Rate
AU$17.87 - AU$28.05  
   
Overtime
AU$28.06  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
AU$0AU$22KAU$44KAU$66K
Bonus
AU$0.00 - AU$9,469  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AU$35,364 - AU$60,319  
Country: United States | Currency: AUD | Updated: 17 Mar 2016 | Individuals Reporting: 54
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Common Career Paths for Help Desk Technician


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Computer Help Desk Representative Job Listings

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Experience Affects Help Desk Technician Salaries

Experienced
up arrow 15%

Mid-Career
up arrow 8%

National Average
AU$46,000


Skills That Affect Help Desk Technician Salaries

Customer Service
up arrow 9%

Help Desk / Desktop Support (Tier 2)
up arrow 8%

Microsoft Active Directory
up arrow 1%

National Average
AU$46,000

Information Technology (IT) Support
up arrow 3%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 32 votes.

Gender

Female
12 %
Male
88 %

Years of Experience

Less than 1 year
10%
1-4 years
62%
5-9 years
22%
10-19 years
6%
20 years or more
2%

Common Health Benefits

medical benefits
Medical: 3%
dental benefits
Dental: 1%
medical benefits
Vision: 2%
dental benefits
None: 97%
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