A Help Desk Technician earns an average salary of AU$45,215 per year. Experience has a moderate effect on pay for this job. Most people move on to other jobs if they have more than 10 years' experience in this field. A skill in Customer Service is associated with high pay for this job.

AU$34,386 - AU$63,616
AU$34K
AU$45K
AU$64K
MEDIAN: AU$45,215
10%
50%
90%

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AU$18.38 - AU$28.56
AU$18
AU$23
AU$29
MEDIAN: AU$22.61
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
AU$0AU$22KAU$44KAU$66K
Salary
AU$34,386 - AU$63,616  
   
Bonus
AU$1,250  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AU$35,164 - AU$61,991  
Country: Australia | Currency: AUD | Updated: 18 Jan 2017 | Individuals Reporting: 111
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
AU$0AU$11AU$22AU$33
Hourly Rate
AU$18.38 - AU$28.56  
   
Overtime
AU$30.00  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
AU$0AU$22KAU$44KAU$66K
Bonus
AU$1,250  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AU$35,164 - AU$61,991  
Country: United States | Currency: AUD | Updated: 18 Jan 2017 | Individuals Reporting: 39

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United States (change)

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Common Career Paths for Help Desk Technician


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Computer Help Desk Representative Job Listings

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Related Job Salaries

Key Stats for Help Desk Technician

Gender

Female
12 %
Male
88 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 5 votes.
061
Less than 1 year
18%
1-4 years
61%
5-9 years
16%
10-19 years
3%
20 years or more
1%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Help Desk Technician Salaries

Experienced
up arrow 36%

Mid-Career
up arrow 12%

National Average
AU$46,000


Skills That Affect Help Desk Technician Salaries

Customer Service
up arrow 11%

Help Desk / Desktop Support (Tier 2)
up arrow 9%


Microsoft Active Directory
up arrow 2%

National Average
AU$46,000

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 5 votes.

Gender

Female
12 %
Male
88 %

Years of Experience

Less than 1 year
18%
1-4 years
61%
5-9 years
16%
10-19 years
3%
20 years or more
1%

Common Health Benefits

medical benefits
Medical: 5%
dental benefits
Dental: 2%
vision benefits
Vision: 2%
dental benefits
None: 94%
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