Large hotels and extended stay facilities are the normal employers for hotel night auditor. This position revolves around bookkeeping, as well as setting up the next business day for office and front desk personnel.
The first job of a night auditor is to reconcile the day’s transaction at the hotel. This typically involves running a computer program that transmits a batch containing any credit card transactions from the previous day. Many hotels also have a cash drawer at the front desk and sell incidentals or food. The night auditor reconciles these transactions with the drawer and notes any discrepancies for management. He or she then prepares the drawer and any necessary change or small bill pickup for a manager to handle with the hotel’s bank.
The night auditor is expected to go through room occupancy statuses for the hotel in some detail and work out which rooms are open, which are expected to become available, and reconcile these with the expected arrivals for the following day. The auditor updates this information with any new data or requirements presented on the previous day by the front desk. For expected checkouts, the auditor typically prepares a written invoice detailing all room charges and incidentals. They may slide a copy of this invoice under the door of these rooms and have invoice at hand for front desk workers or concierges.
Night auditors typically are not required to have postsecondary education, although many hotels prefer prior hospitality experience. An auditor must have basic computer skills and be able to handle all tasks required of the position within the limited overnight timeframe. Due to the requirement for cash handling, many hotels perform a criminal background check prior to hiring a night auditor. The auditor typically work in the office of the hotel; as the name implies, the hours are typically overnight, usually from before midnight until daytime personnel arrive.
Night Auditor, Hotel Tasks
- Review reports from housekeeping, cashiers, and other departments to track costs and profits.
- Calculate hotel occupancy taxes, occupancy percentages, and other front desk statistics.
- Record and analyze daily financial transactions, including telephone charges, food and beverage revenue, and posting credit card charges.
- Perform desk clerk duties like checking guests in and out and answering questions.