A Senior Customer Service Representative (CSR) earns an average salary of AU$53,351 per year. Most people with this job move on to other positions after 20 years in this career. Pay for this job does not change much by experience, with the most experienced earning only a bit more than the least.

AU$43,603 - AU$67,067
AU$44K
AU$53K
AU$67K
MEDIAN: AU$53,351
10%
50%
90%

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AU$16.77 - AU$28.32
AU$17
AU$24
AU$28
MEDIAN: AU$23.76
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
AU$0AU$23KAU$46KAU$69K
Salary
AU$43,603 - AU$67,067  
   
Bonus
AU$202.73 - AU$6,904  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AU$41,856 - AU$66,365  
Country: Australia | Currency: AUD | Updated: 18 Jan 2017 | Individuals Reporting: 84
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
AU$0AU$14AU$28AU$42
Hourly Rate
AU$16.77 - AU$28.32  
   
Overtime
AU$39.96  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
AU$0AU$28KAU$56KAU$84K
Bonus
AU$202.73 - AU$6,904  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
AU$41,856 - AU$66,365  
Country: United States | Currency: AUD | Updated: 18 Jan 2017 | Individuals Reporting: 24

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Senior Customer Service Representative (CSR) Job Listings

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Pay by Experience Level for Senior Customer Service Representative (CSR)

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Pay Difference by Location

National Average: AU$52,590

Larger city markers indicate a job is popular in that location.

Senior Customer Service Representative (CSR) Reviews

Q: What is it like working as a Senior Customer Service Representative (CSR)?

Senior Customer Service Representative (CSR) in Gold Coast:
Pros: The industry, the range of work.
Cons: Some of the business practices are not suitable for us as staff or customers.

Related Job Salaries

Key Stats for Senior Customer Service Representative (CSR)

Gender

Female
63 %
Male
37 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 3 votes.
1-4 years
31%
5-9 years
31%
10-19 years
26%
20 years or more
11%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Senior Customer Service Representative (CSR) Salaries

Late-Career
▲11%

Experienced
▲4%

▲1%

National Average
AU$53,000

Entry-Level
▼3%

Skills That Affect Senior Customer Service Representative (CSR) Salaries


Sales
▲2%

Customer Relationship Management (CRM)
▲1%

National Average
AU$53,000

Training
▼4%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 3 votes.

Gender

Female
63 %
Male
37 %

Years of Experience

1-4 years
31%
5-9 years
31%
10-19 years
26%
20 years or more
11%

Common Health Benefits

medical benefits
Medical: 9%
dental benefits
Dental: 7%
vision benefits
Vision: 6%
dental benefits
None: 91%
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