Call Center Analyst Salary

Updated: 25 May 2012

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Job Listings for Call Center Analyst Jobs

Posted	Job Title	Company	Job Location
Jan 10	Call Centre Quality Assurance Analyst	Marsh	Montréal, Québec
	Analyst (QAA) is responsible for supporting two team leads in managing their staff with regard to call... the Quality Assurance Analyst will: Provide technical... Indeed
Jan 07	Call Centre Quality Assurance Analyst	Mercer	Montréal, Québec
	Analyst (QAA) is responsible for supporting two team leads in managing their staff with regard to call... and industry knowledge to Call Centre Representatives... Indeed
Dec 16	Bilingual Call and Monitoring Centre Analyst	Cineplex	Toronto, Ontario
	Cineplex Call and Monitoring Centre Analyst (CMC) reporting directly to the Manager, Cineplex Call and... to travel. Some on-call support may be required... Indeed
Nov 19	Call Centre Workforce Forecasting Analyst	Minacs	Mississauga, Ontario
	This role is prime for site specific strategic planning and forecasting reporting to the Workforce Manager.. Using quantitative methods including such... Indeed

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Companies and Industries for Call Center Analyst Salaries

Popular Industries

Salary Range


Banking	Not enough data

Popular Employers

Salary Range

There is not enough data available to display this chart.

Key Statistics for Call Center Analyst Salaries and Jobs

Gender

	Female 40%			Male 60%
Salary:	Not enough data			Not enough data

Years of Experience

1-4 years

57%

5-9 years

14%

10-19 years

29%

Top Degrees

Salary Range


Bachelor's Degree	Not enough data

Most Common Health Benefits

	Medical: 100%		Dental: 100%
	Vision: 71%		None: n/a

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Call Center Analyst Job Description

People with the job title Call Center Analyst typically fall into one of the following PayScale standard occupations.

Call Center Analysts

Tracks, analyse call flow, patterns, service levels and abandon rates. Report on findings and recommends solution to management to ensure productivity standards are met.