The average rate for a Customer Service Agent is C$14.65 per hour. People in this job generally don't have more than 20 years' experience. A skill in Problem Solving is associated with high pay for this job.

C$27,404 - C$50,752
(Median)
C$27K
C$37K
C$51K
MEDIAN: C$37,313
10%
50%
90%

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C$11.37 - C$20.10
(Median)
C$11
C$15
C$20
MEDIAN: C$14.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$17KC$34KC$51K
Salary
C$27,404 - C$50,752  
   
Bonus
C$618 - C$2,039  
Profit Sharing
C$1,025  
Commission
C$10,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$24,111 - C$48,589  
Country: Canada | Currency: CAD | Updated: 28 Oct 2016 | Individuals Reporting: 68
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$14C$28C$42
Hourly Rate
C$11.37 - C$20.10  
   
Hourly Tips
C$0.50  
Overtime
C$0.52 - C$40.72  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$28KC$56KC$84K
Bonus
C$618 - C$2,039  
   
Commission
C$10,000  
Profit Sharing
C$1,025  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$24,111 - C$48,589  
Country: United States | Currency: CAD | Updated: 28 Oct 2016 | Individuals Reporting: 145
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Pay by Experience Level for Customer Service Agent

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Pay Difference by Location

National Average: C$32,846

Larger city markers indicate a job is popular in that location.

Related Job Salaries

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Experience Affects Customer Service Agent Salaries

Late-Career
up arrow 33%

Experienced
up arrow 16%

Mid-Career
up arrow 6%

National Average
C$33,000


Skills That Affect Customer Service Agent Salaries

Problem Solving
up arrow 12%

Customer Relationship Management (CRM)
up arrow 6%

National Average
C$33,000

Customer Service
up arrow 1%

Customer Relations
up arrow 19%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 24 votes.

Gender

Female
67 %
Male
33 %

Years of Experience

Less than 1 year
8%
1-4 years
45%
5-9 years
21%
10-19 years
17%
20 years or more
9%

Common Health Benefits

medical benefits
Medical: 68%
dental benefits
Dental: 54%
medical benefits
Vision: 32%
dental benefits
None: 26%
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