A Customer Service Agent earns an average wage of C$14.19 per hour. People in this job generally don't have more than 20 years' experience.
Customer Service Agent Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
C$27,994 - C$44,721
(Median)
28K
32K
40K
45K
MEDIAN: C$35,225
10%
25%
75%
90%
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Customer Service Agent Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
C$10.46 - C$19.61
(Median)
10
14
16
20
MEDIAN: C$14.00
10%
50%
75%
90%
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National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
C$0C$15KC$30KC$45K
Salary
C$27,994 - C$44,721  
   
Bonus
C$0.00 - C$2,457  
Profit Sharing
C$203.47 - C$1,965  
Commission
C$680 - C$7,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$23,030 - C$44,049  
PayScale
Country: Canada | Currency: CAD | Updated: 17 Apr 2014 | Individuals Reporting: 204
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
C$0C$12C$24C$36
Hourly Rate
C$10.46 - C$19.61  
   
Overtime
C$6.50 - C$34.64  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
C$0C$24KC$48KC$72K
Bonus
C$0.00 - C$2,457  
   
Commission
C$680 - C$7,500  
Profit Sharing
C$203.47 - C$1,965  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$23,030 - C$44,049  
PayScale
Country: United States | Currency: CAD | Updated: 17 Apr 2014 | Individuals Reporting: 204
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Customer Service Agent Job Listings

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Pay by Experience Level for Customer Service Agent
Median of all compensation (including tips, bonus, and overtime) by years of experience.
Pay Difference By Location
Mississauga
up arrow 6%
Toronto
up arrow 5%
Montréal
up arrow 4%
National Average
C$32,000
Vancouver
up arrow 7%
Calgary
up arrow 15%
Larger circles over a city indicate a job is popular in that location.
Related Job Salaries

Experience Affects Customer Service Agent Salaries

Late-Career
up arrow 19%
Experienced
up arrow 7%
Mid-Career
up arrow 3%
National Average
C$32,000
Job Satisfaction
Highly satisfied Image
Highly satisfied
Rated 4 out of 5 based on 38 votes.
Gender
Female
63%
female alumni
 
Male
37%
male alumni
Years of Experience
Less than 1 year
9%
1-4 years
45%
5-9 years
19%
10-19 years
21%
20 years or more
7%
Common Health Benefits
medical benefits Medical: 69% dental benefits Dental: 63%
vision benefits Vision: 51% employee benefits None: 27%
Find Out Exactly What You Should Be Paid
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