The average rate for a Customer Service Agent is C$14.50 per hour. People in this job generally don't have more than 20 years' experience. A skill in Problem Solving is associated with high pay for this job.

C$30,490 - C$52,212
C$30K
C$40K
C$52K
MEDIAN: C$40,133
10%
50%
90%
C$11.40 - C$19.98
C$11
C$14
C$20
MEDIAN: C$14.35
10%
50%
90%
C$0C$52K
Salary C$30,490 - C$52,212
Bonus C$824 - C$7,762
Profit Sharing C$2,500
Commission C$1,000
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$24,382 - C$50,200
  • Country: Canada
  • Currency: CAD
  • Updated: 24 Jul 2017
  • Individuals Reporting: 59
Hourly Data C$0C$37
Hourly Rate C$11.40 - C$19.98
Hourly Tips C$0.50
Overtime C$10.60 - C$37.50
Annual Data C$0C$50K
Bonus C$824 - C$7,762
Commission C$1,000
Profit Sharing C$2,500
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$24,382 - C$50,200
  • Country: United States
  • Currency: CAD
  • Updated: 24 Jul 2017
  • Individuals Reporting: 124

Find Out Exactly What You Should Be Paid

United States (change)

Customer Service Agent Job Listings

Pay by Experience Level for Customer Service Agent

Pay by Experience for a Customer Service Agent has a positive trend. An entry-level Customer Service Agent with less than 5 years of experience can expect to earn an average total compensation of C$31,000 based on 128 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Service Agent with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of C$36,000 based on 67 salaries. An experienced Customer Service Agent which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of C$38,000 based on 40 salaries. A Customer Service Agent with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of C$43,000 based on 17 salaries.

Pay Difference by Location

National Average: C$32,903

Larger city markers indicate a job is popular in that location.

Customer Service Agent Reviews

Q: What is it like working as a Customer Service Agent?

Customer Service Agent in St Laurent:
"IT COULD BE VERY STRESSFUL."
Pros: Meeting new and interesting people .
Cons: Impatien customers.

Related Job Salaries

Key Stats for Customer Service Agent

Gender

Female
58 %
Male
42 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 29 votes.
Less than 1 year
7%
1-4 years
38%
5-9 years
28%
10-19 years
18%
20 years or more
9%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Agent Salaries

Late-Career
▲29%

Experienced
▲16%

▲9%

National Average
C$33,000

▼6%

Skills That Affect Customer Service Agent Salaries

Problem Solving
▲12%

Customer Relationship Management (CRM)
▲6%


National Average
C$33,000

Customer Relations
▼19%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 29 votes.

Gender

Female
58 %
Male
42 %

Years of Experience

Less than 1 year
7%
1-4 years
38%
5-9 years
28%
10-19 years
18%
20 years or more
9%

Common Health Benefits

medical benefits
Medical: 65%
dental benefits
Dental: 57%
vision benefits
Vision: 38%
no benefits
None: 31%
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