The average rate for a Customer Service Agent is C$14.56 per hour. People in this job generally don't have more than 20 years' experience. A skill in Problem Solving is associated with high pay for this job.

C$27,160 - C$51,516
C$27K
C$37K
C$52K
MEDIAN: C$37,390
10%
50%
90%

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C$11.36 - C$20.23
C$11
C$15
C$20
MEDIAN: C$14.56
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$18KC$36KC$54K
Salary
C$27,160 - C$51,516  
   
Bonus
C$776 - C$2,081  
Profit Sharing
C$1,200  
Commission
C$2,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$24,076 - C$49,325  
Country: Canada | Currency: CAD | Updated: 18 Jan 2017 | Individuals Reporting: 66
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$11C$22C$33
Hourly Rate
C$11.36 - C$20.23  
   
Hourly Tips
C$0.50  
Overtime
C$11.05 - C$32.94  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$22KC$44KC$66K
Bonus
C$776 - C$2,081  
   
Commission
C$2,000  
Profit Sharing
C$1,200  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$24,076 - C$49,325  
Country: United States | Currency: CAD | Updated: 18 Jan 2017 | Individuals Reporting: 143

Find Out Exactly What You Should Be Paid

United States (change)

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Customer Service Representative (CSR) Job Listings

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Pay by Experience Level for Customer Service Agent

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Pay Difference by Location

National Average: C$32,852

Larger city markers indicate a job is popular in that location.

Related Job Salaries

Key Stats for Customer Service Agent

Gender

Female
64 %
Male
36 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 26 votes.
Less than 1 year
7%
1-4 years
46%
5-9 years
23%
10-19 years
17%
20 years or more
7%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Agent Salaries

Late-Career
▲33%

Experienced
▲15%

Mid-Career
▲8%

National Average
C$33,000

▼6%

Skills That Affect Customer Service Agent Salaries

Problem Solving
▲12%

Customer Relationship Management (CRM)
▲6%

National Average
C$33,000


Customer Relations
▼19%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 26 votes.

Gender

Female
64 %
Male
36 %

Years of Experience

Less than 1 year
7%
1-4 years
46%
5-9 years
23%
10-19 years
17%
20 years or more
7%

Common Health Benefits

medical benefits
Medical: 67%
dental benefits
Dental: 55%
vision benefits
Vision: 36%
dental benefits
None: 27%
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