An Entry-Level Customer Service Agent earns an average wage of C$13.98 per hour.

C$27,034 - C$50,635
C$27K
C$37K
C$51K
MEDIAN: C$36,914
10%
50%
90%

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C$11.22 - C$18.78
C$11
C$14
C$19
MEDIAN: C$13.98
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$17KC$34KC$51K
Salary
C$27,034 - C$50,635  
   
Bonus
C$797 - C$4,848  
Profit Sharing
C$865  
Commission
C$2,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$23,694 - C$45,191  
Country: Canada | Currency: CAD | Updated: 25 Mar 2017 | Individuals Reporting: 35
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$9C$18C$27
Hourly Rate
C$11.22 - C$18.78  
   
Overtime
C$10.14 - C$25.51  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$18KC$36KC$54K
Bonus
C$797 - C$4,848  
   
Commission
C$2,000  
Profit Sharing
C$865  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$23,694 - C$45,191  
Country: United States | Currency: CAD | Updated: 25 Mar 2017 | Individuals Reporting: 93

Find Out Exactly What You Should Be Paid

United States (change)

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Customer Service Agent Advice

Q: What do you wish you knew about your job when you first started out?

Customer Service Agent in Magog:
"Multi Task."
You have to be able to multi task and handle stress and be able to handle a number of different new situations.

Customer Service Agent in Victoria:
"very stressfull, always working with deadlines"
travel is a dying field, I would not recommend it as a sustainable career long term

Key Stats for Customer Service Agent

Gender

Female
62 %
Male
38 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 14 votes.
Less than 1 year
11%
1-4 years
68%
5-9 years
21%
Location:
Years in Fields/Career:
United States (change)

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 14 votes.

Gender

Female
62 %
Male
38 %

Common Health Benefits

medical benefits
Medical: 67%
dental benefits
Dental: 46%
vision benefits
Vision: 29%
no benefits
None: 30%