Customer Service Manager Salary

The average salary for a Customer Service Manager is C$54,480 per year. Experience has a moderate effect on income for this job. The skills that increase pay for this job the most are Project Management and Operations Management.

C$38,394 - C$77,497
(Median)
C$38K
C$54K
C$77K
MEDIAN: C$54,479
10%
50%
90%

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C$11.26 - C$25.04
(Median)
C$11
C$16
C$25
MEDIAN: C$15.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$27KC$54KC$81K
Salary
C$38,394 - C$77,497  
   
Bonus
C$0.00 - C$9,885  
Profit Sharing
C$198.20 - C$4,146  
Commission
C$0.00 - C$11,920  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$31,615 - C$79,597  
Country: Canada | Currency: CAD | Updated: 17 Mar 2016 | Individuals Reporting: 1,055
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$14C$28C$42
Hourly Rate
C$11.26 - C$25.04  
   
Hourly Tips
C$0.13  
Overtime
C$15.15 - C$41.67  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$28KC$56KC$84K
Bonus
C$0.00 - C$9,885  
   
Commission
C$0.00 - C$11,920  
Profit Sharing
C$198.20 - C$4,146  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$31,615 - C$79,597  
Country: United States | Currency: CAD | Updated: 17 Mar 2016 | Individuals Reporting: 250
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Common Career Paths for Customer Service Manager


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Customer Service Manager Job Listings

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Popular Employer Salaries for Customer Service Manager

Popular Skills for Customer Service Manager

Pay by Experience Level for Customer Service Manager

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Pay Difference by Location

National Average: C$52,054

Larger city markers indicate a job is popular in that location.

Customer Service Manager Reviews

What is it like working as a Customer Service Manager?

Customer Service Manager in North York:
Pros: I like my current position because I work at a fast paced environment. The company also provides me with the opportunity to expand and practice my leadership skills.
Cons: The pay in no way compensates for the workload. Its just a glorified minimum wage.

Customer Service Manager in Vancouver:
"Corporate Culture, Work Flexibility, Office Conditions."
Pros: Corporate culture, work flexibility, office conditions, stress level, perks, the management.

Customer Service Manager in Mississauga:
"Conditions."
Pros: The flexibility of the work hours is pretty amazing. Being on the front lines gives you a great idea of the state of your company.
Cons: The nature of the job results in periods of extreme burnout especially during the busiest seasons.

Related Job Salaries

United States (change)

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Experience Affects Customer Service Manager Salaries



National Average
C$52,000



Skills That Affect Customer Service Manager Salaries






Leadership
up arrow 4%

Microsoft Office
up arrow 4%

Customer Relationship Management (CRM)
0%

Windows Operating System General Use
0%

National Average
C$52,000

Customer Service
up arrow 1%

Microsoft Word
up arrow 2%

Sales Management
up arrow 2%

Windows NT / 2000 / XP Networking
up arrow 2%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 239 votes.

Gender

Female
68 %
Male
32 %

Years of Experience

Less than 1 year
2%
1-4 years
24%
5-9 years
26%
10-19 years
33%
20 years or more
16%

Common Health Benefits

medical benefits
Medical: 83%
dental benefits
Dental: 78%
medical benefits
Vision: 60%
dental benefits
None: 15%
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