A Customer Service Manager earns an average salary of C$55,836 per year. Skills that are associated with high pay for this job are Project Management and Operations Management.

C$39,361 - C$81,864
C$39K
C$56K
C$82K
MEDIAN: C$55,836
10%
50%
90%

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C$11.42 - C$24.42
C$11
C$14
C$24
MEDIAN: C$13.81
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$28KC$56KC$84K
Salary
C$39,361 - C$81,864  
   
Bonus
C$244.68 - C$9,912  
Profit Sharing
C$183.83 - C$5,106  
Commission
C$0.00 - C$12,164  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$27,234 - C$82,381  
Country: Canada | Currency: CAD | Updated: 18 Jan 2017 | Individuals Reporting: 545
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$14C$28C$42
Hourly Rate
C$11.42 - C$24.42  
   
Hourly Tips
C$0.62  
Overtime
C$6.49 - C$33.89  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$28KC$56KC$84K
Bonus
C$244.68 - C$9,912  
   
Commission
C$0.00 - C$12,164  
Profit Sharing
C$183.83 - C$5,106  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$27,234 - C$82,381  
Country: United States | Currency: CAD | Updated: 18 Jan 2017 | Individuals Reporting: 171

Find Out Exactly What You Should Be Paid

United States (change)

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Common Career Paths for Customer Service Manager


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Customer Service Manager Job Listings

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Popular Employer Salaries for Customer Service Manager

Popular Skills for Customer Service Manager

Pay by Experience Level for Customer Service Manager

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Pay Difference by Location

National Average: C$51,645

Larger city markers indicate a job is popular in that location.

Customer Service Manager Reviews

Q: What is it like working as a Customer Service Manager?

Customer Service Manager in North York:
Pros: I like my current position because I work at a fast paced environment. The company also provides me with the opportunity to expand and practice my leadership skills.
Cons: The pay in no way compensates for the workload. Its just a glorified minimum wage.

Customer Service Manager in Vancouver:
"Corporate Culture, Work Flexibility, Office Conditions."
Pros: Corporate culture, work flexibility, office conditions, stress level, perks, the management.
Cons:

Customer Service Manager in Mississauga:
"Conditions."
Pros: The flexibility of the work hours is pretty amazing. Being on the front lines gives you a great idea of the state of your company.
Cons: The nature of the job results in periods of extreme burnout especially during the busiest seasons.

Related Job Salaries

Key Stats for Customer Service Manager

Gender

Female
66 %
Male
34 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 119 votes.
Less than 1 year
2%
1-4 years
28%
5-9 years
23%
10-19 years
31%
20 years or more
17%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Manager Salaries

▲25%

▲20%

National Average
C$52,000

▼2%

▼20%

Skills That Affect Customer Service Manager Salaries




▲8%




Microsoft Office
▼0%

National Average
C$52,000


Windows NT / 2000 / XP Networking
▼1%




Customer Relations
▼7%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 119 votes.

Gender

Female
66 %
Male
34 %

Years of Experience

Less than 1 year
2%
1-4 years
28%
5-9 years
23%
10-19 years
31%
20 years or more
17%

Common Health Benefits

medical benefits
Medical: 81%
dental benefits
Dental: 77%
vision benefits
Vision: 62%
dental benefits
None: 17%
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