A Customer Service Manager earns an average salary of C$56,605 per year. Skills that are associated with high pay for this job are Project Management and Operations Management.

C$39,922 - C$81,060
(Median)
C$40K
C$57K
C$81K
MEDIAN: C$56,605
10%
50%
90%

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C$11.46 - C$24.81
(Median)
C$11
C$14
C$25
MEDIAN: C$14.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$28KC$56KC$84K
Salary
C$39,922 - C$81,060  
   
Bonus
C$493.67 - C$9,912  
Profit Sharing
C$196.27 - C$5,093  
Commission
C$0.00 - C$12,164  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$27,724 - C$81,962  
Country: Canada | Currency: CAD | Updated: 28 Oct 2016 | Individuals Reporting: 543
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$14C$28C$42
Hourly Rate
C$11.46 - C$24.81  
   
Hourly Tips
C$0.62  
Overtime
C$6.31 - C$34.35  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$28KC$56KC$84K
Bonus
C$493.67 - C$9,912  
   
Commission
C$0.00 - C$12,164  
Profit Sharing
C$196.27 - C$5,093  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$27,724 - C$81,962  
Country: United States | Currency: CAD | Updated: 28 Oct 2016 | Individuals Reporting: 166
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Common Career Paths for Customer Service Manager


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Customer Service Manager Job Listings

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Popular Employer Salaries for Customer Service Manager

Popular Skills for Customer Service Manager

Pay by Experience Level for Customer Service Manager

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Pay Difference by Location

National Average: C$52,528

Larger city markers indicate a job is popular in that location.

Customer Service Manager Reviews

What is it like working as a Customer Service Manager?

Customer Service Manager in North York:
Pros: I like my current position because I work at a fast paced environment. The company also provides me with the opportunity to expand and practice my leadership skills.
Cons: The pay in no way compensates for the workload. Its just a glorified minimum wage.

Customer Service Manager in Vancouver:
"Corporate Culture, Work Flexibility, Office Conditions."
Pros: Corporate culture, work flexibility, office conditions, stress level, perks, the management.

Customer Service Manager in Mississauga:
"Conditions."
Pros: The flexibility of the work hours is pretty amazing. Being on the front lines gives you a great idea of the state of your company.
Cons: The nature of the job results in periods of extreme burnout especially during the busiest seasons.

Related Job Salaries

United States (change)

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Experience Affects Customer Service Manager Salaries



National Average
C$53,000



Skills That Affect Customer Service Manager Salaries





Organizational Development
up arrow 4%

Microsoft Office
up arrow 3%

Sales Management
up arrow 3%

Team Leadership
up arrow 2%

Windows Operating System General Use
up arrow 2%

Microsoft Word
up arrow 1%

National Average
C$53,000

Customer Relationship Management (CRM)
up arrow 2%

Customer Service
up arrow 3%

Windows NT / 2000 / XP Networking
up arrow 3%

Customer Relations
up arrow 8%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 112 votes.

Gender

Female
65 %
Male
35 %

Years of Experience

Less than 1 year
2%
1-4 years
27%
5-9 years
25%
10-19 years
31%
20 years or more
15%

Common Health Benefits

medical benefits
Medical: 81%
dental benefits
Dental: 78%
medical benefits
Vision: 63%
dental benefits
None: 17%
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