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Customer Service Manager Salary

The average salary for a Customer Service Manager is C$52,861 per year. Experience has a moderate effect on income for this job. A skill in Project Management is associated with high pay for this job.
C$36,789 - C$73,765
(Median)
37K
44K
53K
63K
74K
MEDIAN: C$52,860
10%
25%
50%
75%
90%

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C$11.24 - C$24.79
(Median)
11
17
22
25
MEDIAN: C$16.00
10%
50%
75%
90%

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Show Annual Salary Show Hourly Rate

National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
C$0C$26KC$52KC$78K
Salary
C$36,789 - C$73,765  
   
Bonus
C$49.32 - C$9,883  
Profit Sharing
C$244.68 - C$5,171  
Commission
C$0.00 - C$15,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$33,510 - C$76,826  
Country: Canada | Currency: CAD | Updated: 10 Dec 2014 | Individuals Reporting: 1,097
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
C$0C$14C$28C$42
Hourly Rate
C$11.24 - C$24.79  
   
Overtime
C$16.26 - C$41.88  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
C$0C$28KC$56KC$84K
Bonus
C$49.32 - C$9,883  
   
Commission
C$0.00 - C$15,000  
Profit Sharing
C$244.68 - C$5,171  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$33,510 - C$76,826  
Country: United States | Currency: CAD | Updated: 10 Dec 2014 | Individuals Reporting: 206
United States (change)

Common Career Paths for Customer Service Manager


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Customer Service Manager Job Listings

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Popular Employer Salaries for Customer Service Manager

Popular Skills for Customer Service Manager

Pay by Experience Level for Customer Service Manager

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Pay Difference by Location

Customer Service Manager Reviews

What is it like working as a Customer Service Manager?

Customer Service Manager in North York:
Pros: I like my current position because I work at a fast paced environment. The company also provides me with the opportunity to expand and practice my leadership skills.
Cons: The pay in no way compensates for the workload. Its just a glorified minimum wage.

Customer Service Manager in Vancouver:
"Corporate Culture, Work Flexibility, Office Conditions."
Pros: Corporate culture, work flexibility, office conditions, stress level, perks, the management.

Customer Service Manager in Mississauga:
"Conditions."
Pros: The flexibility of the work hours is pretty amazing. Being on the front lines gives you a great idea of the state of your company.
Cons: The nature of the job results in periods of extreme burnout especially during the busiest seasons.

Related Job Salaries

Experience Affects Customer Service Manager Salaries




National Average
C$52,000


Skills That Affect Customer Service Manager Salaries






Leadership
up arrow 4%

Microsoft Office
up arrow 3%

Customer Relationship Management (CRM)
up arrow 1%

National Average
C$52,000

Customer Service
up arrow 1%

Microsoft Word
up arrow 1%

Windows Operating System General Use
up arrow 1%

Windows NT / 2000 / XP Networking
up arrow 2%


Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 200 votes.

Gender

Female
70 %
Male
30 %

Years of Experience

Less than 1 year
1%
1-4 years
24%
5-9 years
27%
10-19 years
33%
20 years or more
16%

Common Health Benefits

medical benefits Medical: 86% dental benefits Dental: 80%
vision benefits Vision: 62% employee benefits None: 12%