Customer Service Manager Salary

Updated: 24 May 2012
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national salary data
National Salary Data

National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
C$0C$26KC$52KC$78K
SalaryC$36,000 - C$71,539  
   
BonusC$499.29 - C$10,013  
Profit SharingC$304.65 - C$8,672  
CommissionC$0.00 - C$19,574  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$32,431 - C$75,034  
PayScale
Country: Canada | Currency: CAD | Updated: 24 May 2012 | Individuals Reporting: 663
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Companies and Industries for Customer Service Manager Salaries

Popular Employers

Salary Range

DistributelNot enough data
Scotiabank GroupNot enough data
Chapters, IndigoNot enough data
Air CanadaNot enough data
RBC Royal BankNot enough data
Popular Industries

Salary Range

Manufacturing and DistributionC$38,766 - C$71,565
BankingC$37,830 - C$68,012
RetailC$37,144 - C$70,107
Software DevelopmentC$37,554 - C$69,367
TelecommunicationsC$39,266 - C$71,572

key statistics
Key Statistics for Customer Service Manager Salaries and Jobs

Gender
Female
69%
female alumni
 
Male
31%
male alumni
Salary:C$43,676 - C$60,774 C$44,766 - C$66,915
Years of Experience
Less than 1 year
1%
1-4 years
26%
5-9 years
28%
10-19 years
31%
20 years or more
15%
Top Degrees

Salary Range

Bachelor's DegreeC$35,387 - C$71,884
Associate's DegreeC$42,475 - C$57,746
Bachelor of Arts (BA), PsychologyC$37,382 - C$55,000
Bachelor of Arts (BA), EnglishC$36,750 - C$55,305
Bachelor of Arts (BA), Political Science (PolySci)C$46,452 - C$65,000
Most Common Health Benefits
medical benefits Medical: 85% dental benefits Dental: 82%
vision benefits Vision: 61% employee benefits None: 13%

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career path
Career Path for Customer Service Manager Jobs

Common Past Jobs
Common Future Jobs

Customer Service Manager

Salary Range

C$32,431 - C$75,034
payscale
Customer Service Representative (CSR)
C$22,317 - C$44,246
Customer Service Supervisor
C$22,376 - C$56,329
Sales Associate
C$18,564 - C$56,906
 
Common Future Jobs

Customer Service Manager

Salary Range

C$32,431 - C$75,034
payscale
General / Operations Manager
C$39,577 - C$130,170
Operations Manager
C$39,421 - C$101,158
Director, Customer Service
C$50,522 - C$134,223
 

career path
Salary Map for Customer Service Manager Jobs

Highest Salaries By City for Customer Service Manager Jobs

Top Cities by Popularity for Customer Service Manager Jobs

Highest Salaries By City Top Cities by Popularity

sample job description
Customer Service Manager Job Description

People with the job title Customer Service Manager typically fall into one of the following PayScale standard occupations.

Manages the customer service operations, which deals directly with customers and is the first point of contact. Develops, tracks and reports key performance measurements for the unit. Develops and implements process and procedures to improve operational efficiency. Oversees cross functional work relations that is targeted to resolve issues raised by customers.

See Sample Job Descriptions for All Jobs

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Most Popular Years Experience for Job: Customer Service Manager
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Most Popular Employer Name for Job: Customer Service Manager
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