Salary for Customer Service Manager Jobs

Updated: 12 Feb 2012
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National Salary Data

National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
C$0C$27KC$54KC$81K
SalaryC$35,535 - C$73,324  
   
BonusC$598 - C$11,502  
Profit SharingC$387.83 - C$8,243  
CommissionC$248.32 - C$20,134  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)		C$31,841 - C$78,382  
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Country: Canada | Currency: CAD | Updated: 12 Feb 2012 | Individuals Reporting: 679
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company salaries
Companies and Industries for Customer Service Manager Jobs

Popular Employers

Salary Range
Scotiabank GroupC$42,972 - C$49,920
Air CanadaC$36,445 - C$57,648
The Bank of Nova ScotiaNot enough data
Chapters, IndigoNot enough data
RBC Royal BankNot enough data
Popular Industries

Salary Range
Manufacturing and DistributionC$38,481 - C$74,581
BankingC$37,875 - C$70,589
Retail/Wholesale DistributionC$36,487 - C$72,706
Software DevelopmentC$37,185 - C$72,438
TelecommunicationsC$38,947 - C$75,001

key statistics
Key Statistics for Customer Service Manager Jobs

Gender
Female
66%
female alumni
  
Male
34%
male alumni
Salary:C$43,085 - C$61,047 C$45,566 - C$68,400
Years of Experience
Less than 1 year
1%
1-4 years
27%
5-9 years
27%
10-19 years
31%
20 years or more
14%
Top Degrees

Salary Range
Bachelor's DegreeC$35,077 - C$74,063
Associate's DegreeC$35,799 - C$112,471
Bachelor of Arts (BA), PsychologyC$38,031 - C$58,226
Bachelor of Arts (BA), EnglishC$34,500 - C$54,495
Bachelor of Arts (BA), Political Science (PolySci)C$45,000 - C$60,000
Most Common Health Benefits
medical benefits Medical: 85% dental benefits Dental: 82%
vision benefits Vision: 60% employee benefits None: 13%

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career path
Career Path for Customer Service Manager Jobs

Common Past Jobs
Common Future Jobs

Customer Service Manager

Salary Range

C$31,841 - C$78,382
payscale
Customer Service Representative (CSR)
C$22,037 - C$44,706
Customer Service Supervisor
C$22,173 - C$57,361
Sales Associate
C$18,324 - C$60,933
 
Common Past Jobs
Common Future Jobs

Customer Service Manager

Salary Range

C$31,841 - C$78,382
payscale
General / Operations Manager
C$39,317 - C$139,144
Operations Manager
C$39,194 - C$105,734
Director, Customer Service
C$52,313 - C$143,062
 

career path
Salary Map for Customer Service Manager Jobs

Highest Salaries By City for Customer Service Manager Jobs

Top Cities by Popularity for Customer Service Manager Jobs

Highest Salaries By City Top Cities by Popularity

sample job description
Customer Service Manager Job Description

People with the job title Customer Service Manager typically fall into one of the following PayScale standard occupations.

Customer Service Managers
Manages the customer service operations, which deals directly with customers and is the first point of contact. Develops, tracks and reports key performance measurements for the unit. Develops and implements process and procedures to improve operational efficiency. Oversees cross functional work relations that is targeted to resolve issues raised by customers.

See Sample Job Descriptions for All Jobs

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average job salaries
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