Customer Service Manager Salary (Canada)

The average salary for a Customer Service Manager is C$52,379 per year. Experience has a moderate effect on income for this job. The skills that increase pay for this job the most are Project Management, Team Leadership, and Operations Management.
Customer Service Manager Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
C$36,120 - C$72,974
(Median)
36K
44K
52K
63K
73K
MEDIAN: C$52,379
10%
25%
50%
75%
90%
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Customer Service Manager Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
C$11.11 - C$24.61
(Median)
11
17
22
25
MEDIAN: C$16.00
10%
50%
75%
90%
Add this chart to your site

National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
C$0C$26KC$52KC$78K
Salary
C$36,120 - C$72,974  
   
Bonus
C$49.32 - C$9,882  
Profit Sharing
C$206.08 - C$7,830  
Commission
C$0.00 - C$19,392  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$33,368 - C$76,237  
PayScale
Country: Canada | Currency: CAD | Updated: 9 Jun 2014 | Individuals Reporting: 1,279
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
C$0C$14C$28C$42
Hourly Rate
C$11.11 - C$24.61  
   
Overtime
C$14.15 - C$39.90  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
C$0C$28KC$56KC$84K
Bonus
C$49.32 - C$9,882  
   
Commission
C$0.00 - C$19,392  
Profit Sharing
C$206.08 - C$7,830  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$33,368 - C$76,237  
PayScale
Country: United States | Currency: CAD | Updated: 9 Jun 2014 | Individuals Reporting: 1,279
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Common Career Paths for Customer Service Manager

Customer Service Manager Job Listings

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Popular Employer Salaries for Customer Service Manager

Popular Skills for Customer Service Manager

Pay by Experience Level for Customer Service Manager

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Pay Difference By Location

Kitchener
up arrow 14%
up arrow 13%
up arrow 11%
Richmond Hill
up arrow 11%
Milton
up arrow 6%
Markham
up arrow 5%
Burlington
0%
National Average
C$52,000
Halifax
up arrow 3%
Ottawa
up arrow 6%
Hamilton
up arrow 11%
Larger circles over a city indicate a job is popular in that location.

Customer Service Manager Reviews

What is it like working as a Customer Service Manager?
Customer Service Manager in North York:
Pros: I like my current position because I work at a fast paced environment. The company also provides me with the opportunity to expand and practice my leadership skills.
Cons: The pay in no way compensates for the workload. Its just a glorified minimum wage.
Customer Service Manager in Vancouver:
"Corporate Culture, Work Flexibility, Office Conditions."
Pros: Corporate culture, work flexibility, office conditions, stress level, perks, the management.
Customer Service Manager in Mississauga:
"Conditions."
Pros: The flexibility of the work hours is pretty amazing. Being on the front lines gives you a great idea of the state of your company.
Cons: The nature of the job results in periods of extreme burnout especially during the busiest seasons.

Related Job Salaries

Experience Affects Customer Service Manager Salaries

National Average
C$52,000

Skills That Affect Customer Service Manager Salaries

Leadership
up arrow 4%
Microsoft Office
up arrow 2%
Customer Relationship Management (CRM)
up arrow 2%
Microsoft Word
up arrow 1%
Windows Operating System General Use
0%
Windows NT / 2000 / XP Networking
0%
National Average
C$52,000
Customer Service
up arrow 2%
Sales Management
up arrow 3%

Job Satisfaction

Highly satisfied Image
Highly satisfied
Rated 4 out of 5 based on 181 votes.

Gender

Female
70%
female alumni
 
Male
30%
male alumni

Years of Experience

Less than 1 year
1%
1-4 years
25%
5-9 years
27%
10-19 years
31%
20 years or more
16%

Common Health Benefits

medical benefits Medical: 86% dental benefits Dental: 81%
vision benefits Vision: 62% employee benefits None: 12%
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