A Customer Service Manager in Ottawa, Ontario earns an average salary of C$49,938 per year. Most people move on to other jobs if they have more than 20 years' experience in this field. Experience has a moderate effect on income for this job. Skills that are associated with high pay for this job are People Management and Customer Relationship Management (CRM).

C$42,500 - C$87,429
C$42K
C$50K
C$87K
MEDIAN: C$49,938
10%
50%
90%

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C$11.56 - C$29.83
C$12
C$13
C$30
MEDIAN: C$13.04
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$30KC$60KC$90K
Salary
C$42,500 - C$87,429  
   
Bonus
C$2,000  
Profit Sharing
C$200.00  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$25,838 - C$65,035  
Country: Canada | Currency: CAD | Updated: 4 May 2017 | Individuals Reporting: 14
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$11C$22C$33
Hourly Rate
C$11.56 - C$29.83  
   
Overtime
C$19.00  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$22KC$44KC$66K
Bonus
C$2,000  
   
Profit Sharing
C$200.00  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$25,838 - C$65,035  
Country: United States | Currency: CAD | Updated: 4 May 2017 | Individuals Reporting: 11

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Key Stats for Customer Service Manager

Gender

Female
50 %
Male
50 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 2 votes.
1-4 years
32%
5-9 years
28%
10-19 years
32%
20 years or more
8%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Manager Salaries

Experienced
▲22%

Mid-Career
▲3%

National Average
C$49,000

Entry-Level
▼38%

Skills That Affect Customer Service Manager Salaries

People Management
▲26%

Customer Relationship Management (CRM)
▲17%

Team Leadership
▲4%

Customer Service
▲1%

National Average
C$49,000

Leadership
▼1%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 2 votes.

Gender

Female
50 %
Male
50 %

Years of Experience

1-4 years
32%
5-9 years
28%
10-19 years
32%
20 years or more
8%

Common Health Benefits

medical benefits
Medical: 73%
dental benefits
Dental: 73%
vision benefits
Vision: 67%
no benefits
None: 27%
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