Customer Service Manager in Ottawa, Ontario Salary

A Customer Service Manager in Ottawa, Ontario earns an average salary of C$48,499 per year. Most people move on to other jobs if they have more than 20 years' experience in this field. For the first five to ten years in this position, pay increases steeply, but any additional experience does not have a big effect on pay. A skill in Team Leadership is associated with high pay for this job.

C$38,750 - C$67,500
(Median)
C$39K
C$48K
C$68K
MEDIAN: C$48,498
10%
50%
90%

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C$11.54 - C$29.72
(Median)
C$12
C$15
C$30
MEDIAN: C$15.00
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$23KC$46KC$69K
Salary
C$38,750 - C$67,500  
   
Bonus
C$0.00 - C$7,839  
Profit Sharing
C$865  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$27,723 - C$62,664  
Country: Canada | Currency: CAD | Updated: 17 Mar 2016 | Individuals Reporting: 34
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$15C$30C$45
Hourly Rate
C$11.54 - C$29.72  
   
Overtime
C$44.91  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$30KC$60KC$90K
Bonus
C$0.00 - C$7,839  
   
Profit Sharing
C$865  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$27,723 - C$62,664  
Country: United States | Currency: CAD | Updated: 17 Mar 2016 | Individuals Reporting: 12
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Experience Affects Customer Service Manager Salaries

Experienced
up arrow 2%

National Average
C$49,000

Mid-Career
up arrow 1%

Entry-Level
up arrow 36%

Skills That Affect Customer Service Manager Salaries

Team Leadership
up arrow 16%

Leadership
up arrow 8%

People Management
up arrow 6%

Customer Relationship Management (CRM)
up arrow 5%

Customer Service
up arrow 3%

National Average
C$49,000

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 8 votes.

Gender

Female
74 %
Male
26 %

Years of Experience

1-4 years
22%
5-9 years
28%
10-19 years
43%
20 years or more
7%

Common Health Benefits

medical benefits
Medical: 70%
dental benefits
Dental: 73%
medical benefits
Vision: 51%
dental benefits
None: 24%
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