An Entry-Level Customer Service Manager earns an average salary of C$49,182 per year. Skills that are associated with high pay for this job are Project Management, Microsoft Office, Microsoft Word, Organizational Development, and Windows Operating System General Use.

C$36,128 - C$70,019
(Median)
C$36K
C$49K
C$70K
MEDIAN: C$49,182
10%
50%
90%

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C$11.29 - C$22.31
(Median)
C$11
C$13
C$22
MEDIAN: C$12.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$24KC$48KC$72K
Salary
C$36,128 - C$70,019  
   
Bonus
C$0.00 - C$9,735  
Profit Sharing
C$195.18 - C$2,500  
Commission
C$1,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$25,165 - C$67,299  
Country: Canada | Currency: CAD | Updated: 28 Oct 2016 | Individuals Reporting: 161
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$12C$24C$36
Hourly Rate
C$11.29 - C$22.31  
   
Hourly Tips
C$0.62  
Overtime
C$1.50 - C$30.69  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$24KC$48KC$72K
Bonus
C$0.00 - C$9,735  
   
Commission
C$1,000  
Profit Sharing
C$195.18 - C$2,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$25,165 - C$67,299  
Country: United States | Currency: CAD | Updated: 28 Oct 2016 | Individuals Reporting: 106
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Popular Employer Salaries for Customer Service Manager

Pay Difference by Location

National Average: C$41,827

Larger city markers indicate a job is popular in that location.

Customer Service Manager Advice

What do you wish you knew about your job when you first started out?

Customer Service Manager in Toronto:
"How Important Toys Are To The Average Person."
Be inclusive, surround yourself with experts and always push the boundaries.

Customer Service Manager in Toronto:
"Ask your staff for input and then use their suggestions"
The better you treat your staff, the harder they will work for you. Staff need to be appreciated and acknowledged and if they are happy, you will be happy.

United States (change)

Find Out Exactly What You Should Be Paid

United States (change)


Employers: Start Here »

Skills That Affect Customer Service Manager Salaries

Project Management
up arrow 30%

Microsoft Office
up arrow 19%

Microsoft Word
up arrow 17%

Organizational Development
up arrow 12%

Windows Operating System General Use
up arrow 10%

Leadership
up arrow 8%

Team Leadership
up arrow 2%

People Management
up arrow 1%

Operations Management
up arrow 1%

National Average
C$42,000

Customer Service
up arrow 2%

Customer Relationship Management (CRM)
up arrow 2%

Sales Management
up arrow 2%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 52 votes.

Gender

Female
60 %
Male
40 %

Common Health Benefits

medical benefits
Medical: 73%
dental benefits
Dental: 69%
medical benefits
Vision: 55%
dental benefits
None: 24%
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