A Customer Service Manager in Calgary, Alberta earns an average salary of C$54,979 per year. A skill in Microsoft Office is associated with high pay for this job.

C$35,235 - C$74,076
C$35K
C$55K
C$74K
MEDIAN: C$54,979
10%
50%
90%

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C$13.27 - C$19.33
C$16
MEDIAN: C$16.50
50%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$27KC$54KC$81K
Salary
C$35,235 - C$74,076  
   
Bonus
C$4,000  
Profit Sharing
C$11,792  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$29,373 - C$79,233  
Country: Canada | Currency: CAD | Updated: 25 Mar 2017 | Individuals Reporting: 20
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$14C$28C$42
Hourly Rate
C$16.50  
   
Overtime
C$14.25  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$28KC$56KC$84K
Bonus
C$4,000  
   
Profit Sharing
C$11,792  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$29,373 - C$79,233  
Country: United States | Currency: CAD | Updated: 25 Mar 2017 | Individuals Reporting: 6

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Pay by Experience Level for Customer Service Manager

Pay by Experience for a Customer Service Manager has a positive trend. An entry-level Customer Service Manager with less than 5 years of experience can expect to earn an average total compensation of $48,000 based on 16 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Service Manager with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $57,000 based on 7 salaries. An experienced Customer Service Manager which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $62,000 based on 25 salaries. A Customer Service Manager with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $69,000 based on 12 salaries.

Key Stats for Customer Service Manager

Gender

Female
86 %
Male
14 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 5 votes.
Less than 1 year
4%
1-4 years
46%
5-9 years
27%
10-19 years
15%
20 years or more
8%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Manager Salaries

Late-Career
▲29%

Experienced
▲18%

▲7%

National Average
C$53,000

▼10%

Skills That Affect Customer Service Manager Salaries

Microsoft Office
▲16%

Leadership
▲5%

People Management
▲5%

Customer Relationship Management (CRM)
▲5%

Team Leadership
▲4%

National Average
C$53,000


Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 5 votes.

Gender

Female
86 %
Male
14 %

Years of Experience

Less than 1 year
4%
1-4 years
46%
5-9 years
27%
10-19 years
15%
20 years or more
8%

Common Health Benefits

medical benefits
Medical: 95%
dental benefits
Dental: 84%
vision benefits
Vision: 63%
no benefits
None: 5%