The average pay for a Customer Service Manager in Toronto, Ontario is C$60,209 per year. The skills that increase pay for this job the most are Operations Management, Project Management, Team Leadership, Windows Operating System General Use, and Organizational Development.

C$44,723 - C$90,337
C$45K
C$61K
C$90K
MEDIAN: C$61,334
10%
50%
90%

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C$22.00 - C$48.45
C$25
MEDIAN: C$25.03
50%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$50KC$100KC$150K
Salary
C$44,723 - C$90,337  
   
Bonus
C$515 - C$15,528  
Profit Sharing
C$1,300  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$45,611 - C$100,105  
Country: Canada | Currency: CAD | Updated: 4 May 2017 | Individuals Reporting: 82
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$25C$50C$75
Hourly Rate
C$25.03  
   
Overtime
C$16.75  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$50KC$100KC$150K
Bonus
C$515 - C$15,528  
   
Profit Sharing
C$1,300  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$45,611 - C$100,105  
Country: United States | Currency: CAD | Updated: 4 May 2017 | Individuals Reporting: 5

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Pay by Experience Level for Customer Service Manager

Pay by Experience for a Customer Service Manager has a positive trend. An entry-level Customer Service Manager with less than 5 years of experience can expect to earn an average total compensation of $54,000 based on 23 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Service Manager with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $55,000 based on 22 salaries. An experienced Customer Service Manager which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $73,000 based on 37 salaries. A Customer Service Manager with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $69,000 based on 18 salaries.

Key Stats for Customer Service Manager

Gender

Female
63 %
Male
38 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 15 votes.
1-4 years
23%
5-9 years
14%
10-19 years
39%
20 years or more
24%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Manager Salaries

▲15%

▲9%

National Average
C$63,000

▼12%

▼14%

Skills That Affect Customer Service Manager Salaries


Project Management
▲32%


Windows Operating System General Use
▲29%





▲5%

Sales Management
▲4%

Microsoft Word
▲4%

National Average
C$63,000


Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 15 votes.

Gender

Female
63 %
Male
38 %

Years of Experience

1-4 years
23%
5-9 years
14%
10-19 years
39%
20 years or more
24%

Common Health Benefits

medical benefits
Medical: 94%
dental benefits
Dental: 90%
vision benefits
Vision: 85%
no benefits
None: 6%
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