Customer Service Representative (CSR) Salary (Canada)

The average rate for a Customer Service Representative (CSR) is C$13.82 per hour. A skill in Inside Sales is associated with high pay for this job. Most people with this job move on to other positions after 20 years in this career.
Customer Service Representative (CSR) Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
C$27,619 - C$46,059
(Median)
28K
36K
41K
46K
MEDIAN: C$35,618
10%
50%
75%
90%
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Customer Service Representative (CSR) Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
C$10.39 - C$18.82
(Median)
10
14
16
19
MEDIAN: C$13.00
10%
50%
75%
90%
Add this chart to your site

National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
C$0C$16KC$32KC$48K
Salary
C$27,619 - C$46,059  
   
Bonus
C$0.00 - C$2,996  
Profit Sharing
C$202.73 - C$4,013  
Commission
C$391.49 - C$9,967  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$23,092 - C$44,651  
PayScale
Country: Canada | Currency: CAD | Updated: 9 Jun 2014 | Individuals Reporting: 5,821
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
C$0C$11C$22C$33
Hourly Rate
C$10.39 - C$18.82  
   
Hourly Tips
C$0.02 - C$9.86  
Overtime
C$8.88 - C$30.18  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
C$0C$22KC$44KC$66K
Bonus
C$0.00 - C$2,996  
   
Commission
C$391.49 - C$9,967  
Profit Sharing
C$202.73 - C$4,013  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$23,092 - C$44,651  
PayScale
Country: United States | Currency: CAD | Updated: 9 Jun 2014 | Individuals Reporting: 5,821
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Common Career Paths for Customer Service Representative (CSR)

Customer Service Representative (CSR) Job Listings

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Popular Skills for Customer Service Representative (CSR)
Pay by Experience Level for Customer Service Representative (CSR)
Median of all compensation (including tips, bonus, and overtime) by years of experience.
Pay Difference By Location
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National Average
C$33,000
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Customer Service Representative (CSR) Reviews

What is it like working as a Customer Service Representative (CSR)?
Customer Service Representative (CSR) in Kitchener:
"Fantastic."
Pros: The people, make it feel like family. The monthly bonus system, flexible working hours.
Cons: Like every office space. The gossip. Nothing else. Fantastic place to work.
Customer Service Representative (CSR) in Calgary:
Pros: I like the environment of working with a team. To be successful in helping people know that they are looked after if a tragedy were to happen in their lives. The ones I work with are encouraging & building up my confidence.
Related Job Salaries

Experience Affects Customer Service Representative (CSR) Salaries

National Average
C$33,000

Skills That Affect Customer Service Representative (CSR) Salaries

Problem Solving
up arrow 4%
Microsoft Office
up arrow 4%
Data Processing
up arrow 4%
Customer Relations
up arrow 2%
Call Center
up arrow 2%
Office Administration
up arrow 2%
Microsoft Word
up arrow 2%
Phone Support
up arrow 1%
Customer Service
0%
National Average
C$33,000
Computer Service
up arrow 3%
up arrow 6%
Job Satisfaction
Highly satisfied Image
Highly satisfied
Rated 4 out of 5 based on 629 votes.
Gender
Female
75%
female alumni
 
Male
25%
male alumni
Years of Experience
Less than 1 year
6%
1-4 years
41%
5-9 years
25%
10-19 years
21%
20 years or more
7%
Common Health Benefits
medical benefits Medical: 75% dental benefits Dental: 69%
vision benefits Vision: 50% employee benefits None: 22%
Find Out Exactly What You Should Be Paid
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Location:
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