Customer Service Representative (CSR) Hourly Rate

Updated: 22 May 2012
Canada » Job » Customer Service Representative (CSR) Overview » Customer Service Representative (CSR) Hourly Rate
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national salary data
National Pay Data
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
C$0C$11C$22C$33
Hourly RateC$10.23 - C$18.81  
   
OvertimeC$9.12 - C$30.22  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
C$0C$22KC$44KC$66K
BonusC$0.00 - C$3,092  
   
CommissionC$103.04 - C$9,933  
Profit SharingC$204.26 - C$3,730  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$22,707 - C$45,015  
PayScale
Country: Canada | Currency: CAD | Updated: 22 May 2012 | Individuals Reporting: 3,532
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company salaries
Companies and Industries for Customer Service Representative (CSR) Salaries

Popular Employers

Hourly Rate

Canadian Imperial Bank of Commerce (CIBC)C$11.84 - C$15.56
RBC Royal BankC$11.66 - C$18.88
TD CanadatrustC$11.79 - C$17.23
BMO - Bank of MontrealC$11.79 - C$16.00
Rogers Communications Inc.C$10.08 - C$20.21
Popular Industries

Hourly Rate

BankingC$11.13 - C$18.10
Financial ServicesC$10.97 - C$18.41
Call CenterC$10.08 - C$15.77
RetailC$10.39 - C$17.88
TelecommunicationsC$11.14 - C$20.49

key statistics
Key Statistics for Customer Service Representative (CSR) Salaries and Jobs

Gender
Female
74%
female alumni
 
Male
26%
male alumni
Hourly Rate:C$11.60 - C$16.02 C$11.33 - C$16.11
Years of Experience
Less than 1 year
6%
1-4 years
41%
5-9 years
26%
10-19 years
21%
20 years or more
7%
Top Degrees

Hourly Rate

Bachelor's DegreeC$10.27 - C$18.33
Associate's DegreeC$10.10 - C$20.13
Bachelor of Arts (BA), PsychologyC$10.19 - C$14.62
Bachelor of Arts (BA), EnglishC$10.39 - C$15.85
Bachelor of Arts (BA), EconomicsC$12.21 - C$15.93
Most Common Health Benefits
medical benefits Medical: 73% dental benefits Dental: 68%
vision benefits Vision: 48% employee benefits None: 24%

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career path
Career Path for Customer Service Representative (CSR) Jobs

Common Past Jobs
Common Future Jobs

Customer Service Representative (CSR)

Salary Range

C$22,707 - C$45,015
payscale
Sales Associate
C$18,550 - C$57,124
Cashier
C$16,578 - C$26,586
Receptionist
C$21,230 - C$37,414
 
Common Future Jobs

Customer Service Representative (CSR)

Salary Range

C$22,707 - C$45,015
payscale
Administrative Assistant
C$24,753 - C$45,353
Senior Customer Service Representative (CSR)
C$26,954 - C$53,325
Customer Service Supervisor
C$22,365 - C$56,316
 

career path
Salary Map for Customer Service Representative (CSR) Jobs

Highest Hourly Rates By City for Customer Service Representative (CSR) Jobs

Top Cities by Popularity for Customer Service Representative (CSR) Jobs

Highest Hourly Rates By City Top Cities by Popularity

sample job description
Customer Service Representative (CSR) Job Description

People with the job title Customer Service Representative (CSR) typically fall into one of the following PayScale standard occupations.

Ensures delivery of excellent customer service through fast and accurate processing of orders, communication, and coordinating with other departments to resolve inquires. First point of customer contact for general inquiries like pricing, products, scheduling etc. Builds and maintain business relationship with clients by providing prompt and accurate service so as to promote customer loyalty.
Review individual applications for insurance to evaluate degree of risk involved and determine acceptance of applications.

See Sample Job Descriptions for All Jobs

average job salaries
More Charts for Customer Service Representative (CSR) Jobs

Most Popular Years Experience for Job: Customer Service Representative (CSR)
Median Hourly Rate Charts

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