Customer Service Representative (CSR) Salary (Canada)

The average rate for a Customer Service Representative (CSR) is C$13.86 per hour. A skill in Inside Sales is associated with high pay for this job. Most people with this job move on to other positions after 20 years in this career.
Customer Service Representative (CSR) Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
C$27,647 - C$46,097
(Median)
28K
36K
41K
46K
MEDIAN: C$35,721
10%
50%
75%
90%
Add this chart to your site: 640px    300px
Customer Service Representative (CSR) Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
C$10.42 - C$18.81
(Median)
10
14
16
19
MEDIAN: C$13.00
10%
50%
75%
90%
Add this chart to your site: 640px    300px

National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
C$0C$16KC$32KC$48K
Salary
C$27,647 - C$46,097  
   
Bonus
C$0.00 - C$3,002  
Profit Sharing
C$203.37 - C$4,989  
Commission
C$479.20 - C$10,155  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$23,120 - C$44,645  
PayScale
Country: Canada | Currency: CAD | Updated: 5 Aug 2014 | Individuals Reporting: 5,786
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
C$0C$11C$22C$33
Hourly Rate
C$10.42 - C$18.81  
   
Hourly Tips
C$0.02 - C$9.90  
Overtime
C$9.11 - C$30.22  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
C$0C$22KC$44KC$66K
Bonus
C$0.00 - C$3,002  
   
Commission
C$479.20 - C$10,155  
Profit Sharing
C$203.37 - C$4,989  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$23,120 - C$44,645  
PayScale
Country: United States | Currency: CAD | Updated: 5 Aug 2014 | Individuals Reporting: 5,786
Is Customer Service Representative (CSR) your job title? Get a personalized salary report!
Location:
United States (change)
Years in Field/Career:

Common Career Paths for Customer Service Representative (CSR)

Add this chart to your site:   640px 640px    300px 300px   Copy and paste this HTML:

Customer Service Representative (CSR) Job Listings

Search for more jobs:
job title / company
location

Popular Employer Salaries for Customer Service Representative (CSR)

Popular Skills for Customer Service Representative (CSR)

Pay by Experience Level for Customer Service Representative (CSR)

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Pay Difference By Location

up arrow 10%
up arrow 10%
up arrow 4%
National Average
C$33,000
up arrow 4%
up arrow 5%
up arrow 11%
Larger circles over a city indicate a job is popular in that location.

Customer Service Representative (CSR) Reviews

What is it like working as a Customer Service Representative (CSR)?
Customer Service Representative (CSR) in Kitchener:
"Fantastic."
Pros: The people, make it feel like family. The monthly bonus system, flexible working hours.
Cons: Like every office space. The gossip. Nothing else. Fantastic place to work.
Customer Service Representative (CSR) in Calgary:
Pros: I like the environment of working with a team. To be successful in helping people know that they are looked after if a tragedy were to happen in their lives. The ones I work with are encouraging & building up my confidence.
What is it like working as a Customer Service Representative (CSR) at Scotiabank?
Customer Service Representative (CSR) in Thunder Bay:
Pros: Love the people I work with and interacting with most of the customers. It is a great team environment.
Cons: CSR's make way too little money for how much they have to know and for what they have to sometimes put up with from customers. Can become very stressful when the bank is busy.

Related Job Salaries

Experience Affects Customer Service Representative (CSR) Salaries

National Average
C$33,000

Skills That Affect Customer Service Representative (CSR) Salaries

Microsoft Office
up arrow 4%
Problem Solving
up arrow 3%
Call Center
up arrow 2%
Office Administration
up arrow 2%
Customer Relations
up arrow 1%
Phone Support
up arrow 1%
Microsoft Word
up arrow 1%
Customer Service
0%
National Average
C$33,000
Computer Service
up arrow 3%
up arrow 6%

Job Satisfaction

Highly satisfied Image
Highly satisfied
Rated 4 out of 5 based on 665 votes.

Gender

Female
75%
female alumni
 
Male
25%
male alumni

Years of Experience

Less than 1 year
6%
1-4 years
41%
5-9 years
25%
10-19 years
21%
20 years or more
7%

Common Health Benefits

medical benefits Medical: 75% dental benefits Dental: 70%
vision benefits Vision: 50% employee benefits None: 22%
Find Out Exactly What You Should Be Paid
Job Title:
Years in Field/Career:
Location:
United States (change)
- OR -