Customer Service Representative (CSR) in Kitchener Salary (Canada)

The average wage for a Customer Service Representative (CSR) in Kitchener, Ontario is C$12.48 per hour.

C$29,319 - C$45,958
C$29K
C$38K
C$46K
MEDIAN: C$38,000
10%
50%
90%

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C$10.86 - C$20.07
C$11
C$12
C$20
MEDIAN: C$12.48
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$16KC$32KC$48K
Salary
C$29,319 - C$45,958  
   
Bonus
C$2,500  
Profit Sharing
C$2,650  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$23,009 - C$44,074  
Country: Canada | Currency: CAD | Updated: 18 Jan 2017 | Individuals Reporting: 16
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$11C$22C$33
Hourly Rate
C$10.86 - C$20.07  
   
Hourly Tips
C$0.29  
Overtime
C$32.43  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$22KC$44KC$66K
Bonus
C$2,500  
   
Profit Sharing
C$2,650  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$23,009 - C$44,074  
Country: United States | Currency: CAD | Updated: 18 Jan 2017 | Individuals Reporting: 23

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Customer Service Representative (CSR) Job Listings

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Pay by Experience Level for Customer Service Representative (CSR)

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Key Stats for Customer Service Representative (CSR)

Gender

Female
75 %
Male
25 %

Job Satisfaction

Satisfied
Rated 3 out of 5
based on 3 votes.
Less than 1 year
8%
1-4 years
41%
5-9 years
13%
10-19 years
23%
20 years or more
15%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Representative (CSR) Salaries

Late-Career
▲14%

Mid-Career
▲12%

Experienced
▲8%

National Average
C$34,000

▼25%

Skills That Affect Customer Service Representative (CSR) Salaries

Sales
▲5%

Call center operations
▲4%

Customer Relations
▲3%

Data Entry
▼0%

National Average
C$34,000

Customer Service
▼1%

Call Center
▼2%

Phone Support
▼5%

Problem Solving
▼26%

Customer Relationship Management (CRM)
▼26%

Job Satisfaction

Satisfied
Rated 3 out of 5
based on 3 votes.

Gender

Female
75 %
Male
25 %

Years of Experience

Less than 1 year
8%
1-4 years
41%
5-9 years
13%
10-19 years
23%
20 years or more
15%

Common Health Benefits

medical benefits
Medical: 79%
dental benefits
Dental: 68%
vision benefits
Vision: 53%
dental benefits
None: 21%
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