Customer Service Representative (CSR) in Kitchener Salary (Canada)

The average wage for a Customer Service Representative (CSR) in Kitchener, Ontario is C$12.32 per hour.

C$28,942 - C$49,950
(Median)
C$29K
C$38K
C$50K
MEDIAN: C$38,000
10%
50%
90%

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C$10.72 - C$19.35
(Median)
C$11
C$12
C$19
MEDIAN: C$12.00
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$17KC$34KC$51K
Salary
C$28,942 - C$49,950  
   
Bonus
C$2,250  
Profit Sharing
C$2,650  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$22,747 - C$43,701  
Country: Canada | Currency: CAD | Updated: 28 Oct 2016 | Individuals Reporting: 14
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$11C$22C$33
Hourly Rate
C$10.72 - C$19.35  
   
Hourly Tips
C$0.29  
Overtime
C$33.00  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$22KC$44KC$66K
Bonus
C$2,250  
   
Profit Sharing
C$2,650  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$22,747 - C$43,701  
Country: United States | Currency: CAD | Updated: 28 Oct 2016 | Individuals Reporting: 24
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Customer Service Representative (CSR) Job Listings

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Pay by Experience Level for Customer Service Representative (CSR)

Median of all compensation (including tips, bonus, and overtime) by years of experience.

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Experience Affects Customer Service Representative (CSR) Salaries

Mid-Career
up arrow 17%

Late-Career
up arrow 14%

Experienced
up arrow 5%

National Average
C$33,000


Skills That Affect Customer Service Representative (CSR) Salaries

Sales
up arrow 9%

Customer Relationship Management (CRM)
up arrow 9%

Call center operations
up arrow 8%

Customer Relations
up arrow 7%

Call Center
up arrow 1%

National Average
C$33,000

Customer Service
up arrow 2%

Phone Support
up arrow 2%

Data Entry
up arrow 13%

Problem Solving
up arrow 23%

Job Satisfaction

Satisfied
Rated 3 out of 5
based on 3 votes.

Gender

Female
88 %
Male
13 %

Years of Experience

Less than 1 year
8%
1-4 years
39%
5-9 years
13%
10-19 years
26%
20 years or more
13%

Common Health Benefits

medical benefits
Medical: 79%
dental benefits
Dental: 74%
medical benefits
Vision: 58%
dental benefits
None: 21%
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