Customer Service Representative (CSR) in Toronto, Ontario Salary (Canada)

A Customer Service Representative (CSR) in Toronto, Ontario earns an average wage of C$14.47 per hour. Most people with this job move on to other positions after 20 years in this career. Skills that are associated with high pay for this job are Data Processing, Microsoft Excel, and Customer Relationship Management (CRM).

C$29,847 - C$49,514
(Median)
C$30K
C$38K
C$50K
MEDIAN: C$38,371
10%
50%
90%

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C$11.30 - C$19.22
(Median)
C$11
C$14
C$19
MEDIAN: C$14.00
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$17KC$34KC$51K
Salary
C$29,847 - C$49,514  
   
Bonus
C$292.14 - C$4,415  
Profit Sharing
C$202.26  
Commission
C$2,300  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$24,465 - C$47,016  
Country: Canada | Currency: CAD | Updated: 28 Oct 2016 | Individuals Reporting: 218
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$12C$24C$36
Hourly Rate
C$11.30 - C$19.22  
   
Hourly Tips
C$0.09  
Overtime
C$1.55 - C$34.90  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$24KC$48KC$72K
Bonus
C$292.14 - C$4,415  
   
Commission
C$2,300  
Profit Sharing
C$202.26  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$24,465 - C$47,016  
Country: United States | Currency: CAD | Updated: 28 Oct 2016 | Individuals Reporting: 223
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Pay by Experience Level for Customer Service Representative (CSR)

Median of all compensation (including tips, bonus, and overtime) by years of experience.

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Experience Affects Customer Service Representative (CSR) Salaries




National Average
C$34,000


Skills That Affect Customer Service Representative (CSR) Salaries

Data Processing
up arrow 15%







Customer Relations
up arrow 4%

Microsoft Word
up arrow 3%

Call Center
up arrow 1%

Call center operations
0%

National Average
C$34,000

Customer Service
up arrow 1%



up arrow 9%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 57 votes.

Gender

Female
66 %
Male
34 %

Years of Experience

Less than 1 year
7%
1-4 years
46%
5-9 years
22%
10-19 years
18%
20 years or more
7%

Common Health Benefits

medical benefits
Medical: 76%
dental benefits
Dental: 72%
medical benefits
Vision: 55%
dental benefits
None: 21%
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