Customer Service Representative (CSR) in Toronto, Ontario Salary (Canada)

The average salary for a Customer Service Representative (CSR) in Toronto, Ontario is C$38,537 per year. Pay for this job does not change much by experience, with the most experienced earning only a bit more than the least. The skills that increase pay for this job the most are Data Processing and Microsoft Excel. Most people with this job move on to other positions after 20 years in this field.

C$29,989 - C$51,214
C$30K
C$39K
C$51K
MEDIAN: C$38,824
10%
50%
90%

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C$11.36 - C$19.48
C$11
C$15
C$19
MEDIAN: C$14.67
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$18KC$36KC$54K
Salary
C$29,989 - C$51,214  
   
Bonus
C$287.91 - C$4,306  
Profit Sharing
C$203.47  
Commission
C$3,600  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$24,549 - C$48,611  
Country: Canada | Currency: CAD | Updated: 4 May 2017 | Individuals Reporting: 215
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$11C$22C$33
Hourly Rate
C$11.36 - C$19.48  
   
Hourly Tips
C$0.09  
Overtime
C$1.49 - C$30.38  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$22KC$44KC$66K
Bonus
C$287.91 - C$4,306  
   
Commission
C$3,600  
Profit Sharing
C$203.47  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$24,549 - C$48,611  
Country: United States | Currency: CAD | Updated: 4 May 2017 | Individuals Reporting: 229

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Pay by Experience Level for Customer Service Representative (CSR)

Pay by Experience for a Customer Service Representative (CSR) has a positive trend. An entry-level Customer Service Representative (CSR) with less than 5 years of experience can expect to earn an average total compensation of $33,000 based on 272 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Service Representative (CSR) with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $35,000 based on 133 salaries. An experienced Customer Service Representative (CSR) which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $38,000 based on 94 salaries. A Customer Service Representative (CSR) with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $38,000 based on 25 salaries.

Key Stats for Customer Service Representative (CSR)

Gender

Female
66 %
Male
34 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 56 votes.
Less than 1 year
6%
1-4 years
48%
5-9 years
21%
10-19 years
19%
20 years or more
5%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Representative (CSR) Salaries

▲10%

▲10%

▲2%

National Average
C$35,000

▼4%

Skills That Affect Customer Service Representative (CSR) Salaries








▲4%



Call Center
▼0%

Call center operations
▼0%

National Average
C$35,000



▼8%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 56 votes.

Gender

Female
66 %
Male
34 %

Years of Experience

Less than 1 year
6%
1-4 years
48%
5-9 years
21%
10-19 years
19%
20 years or more
5%

Common Health Benefits

medical benefits
Medical: 75%
dental benefits
Dental: 71%
vision benefits
Vision: 57%
no benefits
None: 22%
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