Customer Service Representative (CSR) at RBC Royal Bank Salary

The average rate for a Customer Service Representative (CSR) at RBC Royal Bank is C$14.87 per hour. People in this job generally don't have more than 10 years' experience.

C$24,747 - C$40,145
(Median)
C$25K
C$31K
C$40K
MEDIAN: C$30,814
10%
50%
90%

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C$11.61 - C$19.29
(Median)
C$12
C$15
C$19
MEDIAN: C$14.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$14KC$28KC$42K
Salary
C$24,747 - C$40,145  
   
Bonus
C$397.32 - C$2,553  
Profit Sharing
C$425.00  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$24,793 - C$41,951  
Country: Canada | Currency: CAD | Updated: 20 Sep 2015 | Individuals Reporting: 21
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$10C$20C$30
Hourly Rate
C$11.61 - C$19.29  
   
Overtime
C$19.00  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$20KC$40KC$60K
Bonus
C$397.32 - C$2,553  
   
Profit Sharing
C$425.00  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$24,793 - C$41,951  
Country: United States | Currency: CAD | Updated: 20 Sep 2015 | Individuals Reporting: 29
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Experience Affects Customer Service Representative (CSR) Salaries

Mid-Career
up arrow 1%

National Average
C$32,000


Skills That Affect Customer Service Representative (CSR) Salaries

Call Center
up arrow 6%

Customer Relations
up arrow 5%

Problem Solving
up arrow 5%

National Average
C$32,000

Customer Service
up arrow 1%

Sales
up arrow 3%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 12 votes.

Gender

Female
93 %
Male
7 %

Years of Experience

Less than 1 year
18%
1-4 years
32%
5-9 years
32%
10-19 years
12%
20 years or more
6%

Common Health Benefits

medical benefits
Medical: 88%
dental benefits
Dental: 88%
medical benefits
Vision: 65%
dental benefits
None: 8%
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