Customer Service Representative (CSR) at RBC Royal Bank Salary (Canada)

The average rate for a Customer Service Representative (CSR) at RBC Royal Bank is C$14.87 per hour. People in this job generally don't have more than 10 years' experience.

C$24,747 - C$40,145
C$25K
C$31K
C$40K
MEDIAN: C$30,815
10%
50%
90%

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C$11.61 - C$19.29
C$12
C$15
C$19
MEDIAN: C$14.87
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$14KC$28KC$42K
Salary
C$24,747 - C$40,145  
   
Bonus
C$397.32 - C$2,553  
Profit Sharing
C$425.00  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$24,793 - C$41,951  
Country: Canada | Currency: CAD | Updated: 20 Sep 2015 | Individuals Reporting: 21
© PayScale, Inc. @ www.payscale.com
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$10C$20C$30
Hourly Rate
C$11.61 - C$19.29  
   
Overtime
C$19.00  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$20KC$40KC$60K
Bonus
C$397.32 - C$2,553  
   
Profit Sharing
C$425.00  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$24,793 - C$41,951  
Country: United States | Currency: CAD | Updated: 20 Sep 2015 | Individuals Reporting: 29
© PayScale, Inc. @ www.payscale.com

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Customer Service Representative (CSR) Job Listings

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Key Stats for Customer Service Representative (CSR)

Gender

Female
93 %
Male
7 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 12 votes.
Less than 1 year
18%
1-4 years
32%
5-9 years
32%
10-19 years
12%
20 years or more
6%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Representative (CSR) Salaries

▲1%

National Average
C$32,000

▼3%

Skills That Affect Customer Service Representative (CSR) Salaries

Call Center
▲6%

Customer Relations
▲5%

Problem Solving
▲5%

National Average
C$32,000


Sales
▼3%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 12 votes.

Gender

Female
93 %
Male
7 %

Years of Experience

Less than 1 year
18%
1-4 years
32%
5-9 years
32%
10-19 years
12%
20 years or more
6%

Common Health Benefits

medical benefits
Medical: 88%
dental benefits
Dental: 88%
vision benefits
Vision: 65%
dental benefits
None: 8%
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