Customer Service Representative (CSR) with Customer Relationship Management (CRM) Skills Salary (Canada)

The average pay for a Customer Service Representative (CSR) with Customer Relationship Management (CRM) skills is C$14.75 per hour. Most people move on to other jobs if they have more than 20 years' experience in this field.

C$30,049 - C$54,453
C$30K
C$39K
C$54K
MEDIAN: C$39,355
10%
50%
90%

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C$11.16 - C$20.41
C$11
C$15
C$20
MEDIAN: C$14.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$19KC$38KC$57K
Salary
C$30,049 - C$54,453  
   
Bonus
C$325.00 - C$4,943  
Profit Sharing
C$800  
Commission
C$2,300  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$24,376 - C$51,250  
Country: Canada | Currency: CAD | Updated: 28 Oct 2016 | Individuals Reporting: 143
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$12C$24C$36
Hourly Rate
C$11.16 - C$20.41  
   
Hourly Tips
C$0.43  
Overtime
C$12.48 - C$33.73  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$24KC$48KC$72K
Bonus
C$325.00 - C$4,943  
   
Commission
C$2,300  
Profit Sharing
C$800  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$24,376 - C$51,250  
Country: United States | Currency: CAD | Updated: 28 Oct 2016 | Individuals Reporting: 144

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Pay by Experience Level for Customer Service Representative (CSR)

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Pay Difference by Location

National Average: C$34,830

Larger city markers indicate a job is popular in that location.

Key Stats for Customer Service Representative (CSR)

Gender

Female
74 %
Male
26 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 51 votes.
Less than 1 year
3%
1-4 years
44%
5-9 years
22%
10-19 years
22%
20 years or more
9%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Representative (CSR) Salaries

Late-Career
up arrow 40%

Experienced
up arrow 14%

Mid-Career
0%

National Average
C$35,000


Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 51 votes.

Gender

Female
74 %
Male
26 %

Years of Experience

Less than 1 year
3%
1-4 years
44%
5-9 years
22%
10-19 years
22%
20 years or more
9%

Common Health Benefits

medical benefits
Medical: 74%
dental benefits
Dental: 70%
vision benefits
Vision: 54%
dental benefits
None: 23%
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