Customer Service Representative (CSR) in Ottawa, Ontario Salary

The average pay for a Customer Service Representative (CSR) in Ottawa, Ontario is C$13.56 per hour. Most people move on to other jobs if they have more than 20 years' experience in this career.

C$25,342 - C$46,826
(Median)
C$25K
C$35K
C$47K
MEDIAN: C$35,353
10%
50%
90%

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C$10.62 - C$16.92
(Median)
C$11
C$14
C$17
MEDIAN: C$13.00
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$16KC$32KC$48K
Salary
C$25,342 - C$46,826  
   
Bonus
C$0.00 - C$1,965  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$22,484 - C$41,733  
Country: Canada | Currency: CAD | Updated: 17 Mar 2016 | Individuals Reporting: 55
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$9C$18C$27
Hourly Rate
C$10.62 - C$16.92  
   
Overtime
C$22.60  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$18KC$36KC$54K
Bonus
C$0.00 - C$1,965  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$22,484 - C$41,733  
Country: United States | Currency: CAD | Updated: 17 Mar 2016 | Individuals Reporting: 87
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Customer Service Representative (CSR) Job Listings

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Experience Affects Customer Service Representative (CSR) Salaries

Experienced
up arrow 11%


National Average
C$30,000


Skills That Affect Customer Service Representative (CSR) Salaries

Computer Service
up arrow 10%

Customer Relations
up arrow 4%

Problem Solving
up arrow 3%

Customer Relationship Management (CRM)
up arrow 3%

Data Entry
up arrow 2%

Call Center
up arrow 1%

Microsoft Office
0%

National Average
C$30,000

Customer Service
up arrow 3%

Office Administration
up arrow 3%

Sales
up arrow 4%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 14 votes.

Gender

Female
68 %
Male
32 %

Years of Experience

Less than 1 year
12%
1-4 years
44%
5-9 years
25%
10-19 years
17%
20 years or more
2%

Common Health Benefits

medical benefits
Medical: 68%
dental benefits
Dental: 61%
medical benefits
Vision: 47%
dental benefits
None: 29%
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