Customer Service Representative (CSR) at Canadian Imperial Bank of Commerce (CIBC) Salary (Canada)

The average pay for a Customer Service Representative (CSR) at Canadian Imperial Bank of Commerce (CIBC) is C$14.26 per hour. Pay for this job does not change much by experience, with the most experienced earning only a bit more than the least. Most people with this job move on to other positions after 20 years in this career.

C$26,043 - C$41,497
C$26K
C$31K
C$41K
MEDIAN: C$30,514
10%
50%
90%

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C$12.53 - C$17.65
C$13
C$14
C$18
MEDIAN: C$14.30
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$14KC$28KC$42K
Salary
C$26,043 - C$41,497  
   
Bonus
C$800  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$26,246 - C$36,483  
Country: Canada | Currency: CAD | Updated: 4 May 2017 | Individuals Reporting: 12
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$7C$14C$21
Hourly Rate
C$12.53 - C$17.65  
   
Overtime
C$18.00  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$14KC$28KC$42K
Bonus
C$800  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$26,246 - C$36,483  
Country: United States | Currency: CAD | Updated: 4 May 2017 | Individuals Reporting: 32

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Key Stats for Customer Service Representative (CSR)

Gender

Female
75 %
Male
25 %

Job Satisfaction

Satisfied
Rated 3 out of 5
based on 7 votes.
Less than 1 year
18%
1-4 years
52%
5-9 years
16%
10-19 years
9%
20 years or more
5%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Representative (CSR) Salaries

Mid-Career
▲6%

Experienced
▲3%

National Average
C$30,000

▼3%

Skills That Affect Customer Service Representative (CSR) Salaries

Microsoft Word
▲7%

Data Entry
▲5%

Microsoft Excel
▲5%

Problem Solving
▲4%

Accounting
▲4%

Customer Relationship Management (CRM)
▲3%


Sales
▼0%

National Average
C$30,000

Customer Relations
▼1%

Office Administration
▼3%

Computer Service
▼4%

Data Processing
▼4%

Job Satisfaction

Satisfied
Rated 3 out of 5
based on 7 votes.

Gender

Female
75 %
Male
25 %

Years of Experience

Less than 1 year
18%
1-4 years
52%
5-9 years
16%
10-19 years
9%
20 years or more
5%

Common Health Benefits

medical benefits
Medical: 84%
dental benefits
Dental: 84%
vision benefits
Vision: 68%
no benefits
None: 14%
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