Customer Service Representative (CSR) at Canadian Imperial Bank of Commerce (CIBC) Salary (Canada)

The average pay for a Customer Service Representative (CSR) at Canadian Imperial Bank of Commerce (CIBC) is C$14.18 per hour. Pay for this job does not change much by experience, with the most experienced earning only a bit more than the least. Most people with this job move on to other positions after 20 years in this career.

C$27,219 - C$33,529
(Median)
C$
C$29K
C$
MEDIAN: C$29,326
50%

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C$11.71 - C$17.22
(Median)
C$12
C$14
C$17
MEDIAN: C$14.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$12KC$24KC$36K
Salary
C$29,327  
   
Bonus
C$625  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$24,937 - C$35,481  
Country: Canada | Currency: CAD | Updated: 28 Oct 2016 | Individuals Reporting: 6
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$6C$12C$18
Hourly Rate
C$11.71 - C$17.22  
   
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$12KC$24KC$36K
Bonus
C$625  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$24,937 - C$35,481  
Country: United States | Currency: CAD | Updated: 28 Oct 2016 | Individuals Reporting: 35
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Experience Affects Customer Service Representative (CSR) Salaries

Mid-Career
up arrow 7%

Experienced
up arrow 5%

National Average
C$30,000


Skills That Affect Customer Service Representative (CSR) Salaries

Data Entry
up arrow 7%

Problem Solving
up arrow 6%

Microsoft Excel
up arrow 6%

Customer Relationship Management (CRM)
up arrow 5%

Customer Service
up arrow 2%

Customer Relations
0%

Sales
0%

National Average
C$30,000

Computer Service
up arrow 3%

Data Processing
up arrow 3%

Job Satisfaction

Satisfied
Rated 3 out of 5
based on 7 votes.

Gender

Female
79 %
Male
21 %

Years of Experience

Less than 1 year
15%
1-4 years
54%
5-9 years
17%
10-19 years
12%
20 years or more
2%

Common Health Benefits

medical benefits
Medical: 79%
dental benefits
Dental: 79%
medical benefits
Vision: 54%
dental benefits
None: 18%
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