Customer Service Representative (CSR) at Canadian Imperial Bank of Commerce (CIBC) Salary (Canada)

The average pay for a Customer Service Representative (CSR) at Canadian Imperial Bank of Commerce (CIBC) is C$14.19 per hour. Pay for this job does not change much by experience, with the most experienced earning only a bit more than the least. Most people with this job move on to other positions after 20 years in this career.

C$25,671 - C$34,765
C$26K
C$30K
C$35K
MEDIAN: C$30,374
10%
50%
90%

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C$11.98 - C$17.36
C$12
C$14
C$17
MEDIAN: C$14.19
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$12KC$24KC$36K
Salary
C$25,671 - C$34,765  
   
Bonus
C$750  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$25,478 - C$35,509  
Country: Canada | Currency: CAD | Updated: 18 Jan 2017 | Individuals Reporting: 10
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$6C$12C$18
Hourly Rate
C$11.98 - C$17.36  
   
Overtime
C$18.00  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$12KC$24KC$36K
Bonus
C$750  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$25,478 - C$35,509  
Country: United States | Currency: CAD | Updated: 18 Jan 2017 | Individuals Reporting: 39

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Key Stats for Customer Service Representative (CSR)

Gender

Female
79 %
Male
21 %

Job Satisfaction

Satisfied
Rated 3 out of 5
based on 6 votes.
053
Less than 1 year
18%
1-4 years
53%
5-9 years
16%
10-19 years
10%
20 years or more
2%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Representative (CSR) Salaries

Mid-Career
up arrow 5%

Experienced
up arrow 4%

National Average
C$30,000


Skills That Affect Customer Service Representative (CSR) Salaries

Microsoft Word
up arrow 8%

Microsoft Excel
up arrow 6%

Data Entry
up arrow 5%

Problem Solving
up arrow 4%

Customer Relationship Management (CRM)
up arrow 4%

Customer Service
up arrow 2%

Sales
0%

National Average
C$30,000

Customer Relations
up arrow 1%

Office Administration
up arrow 2%

Computer Service
up arrow 3%

Data Processing
up arrow 3%

Job Satisfaction

Satisfied
Rated 3 out of 5
based on 6 votes.

Gender

Female
79 %
Male
21 %

Years of Experience

Less than 1 year
18%
1-4 years
53%
5-9 years
16%
10-19 years
10%
20 years or more
2%

Common Health Benefits

medical benefits
Medical: 81%
dental benefits
Dental: 79%
vision benefits
Vision: 60%
dental benefits
None: 17%
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