Customer Service Representative (CSR) at Canadian Imperial Bank of Commerce (CIBC) Salary

The average pay for a Customer Service Representative (CSR) at Canadian Imperial Bank of Commerce (CIBC) is C$13.97 per hour. This job's wage does not change very much with experience. Most people move on to other jobs if they have more than 20 years' experience in this career.

C$24,567 - C$32,095
(Median)
C$25K
C$29K
C$32K
MEDIAN: C$28,618
10%
50%
90%

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C$11.89 - C$16.66
(Median)
C$12
C$14
C$17
MEDIAN: C$13.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$12KC$24KC$36K
Salary
C$24,567 - C$32,095  
   
Bonus
C$0.00 - C$1,015  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$24,988 - C$34,725  
Country: Canada | Currency: CAD | Updated: 17 Mar 2016 | Individuals Reporting: 17
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$8C$16C$24
Hourly Rate
C$11.89 - C$16.66  
   
Overtime
C$20.80  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$16KC$32KC$48K
Bonus
C$0.00 - C$1,015  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$24,988 - C$34,725  
Country: United States | Currency: CAD | Updated: 17 Mar 2016 | Individuals Reporting: 75
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Experience Affects Customer Service Representative (CSR) Salaries

Mid-Career
up arrow 2%

Experienced
up arrow 1%

National Average
C$29,000


Skills That Affect Customer Service Representative (CSR) Salaries

Microsoft Excel
up arrow 8%

Data Entry
up arrow 7%

Customer Relationship Management (CRM)
up arrow 6%

Problem Solving
up arrow 4%

Sales
up arrow 2%

Customer Service
up arrow 1%

National Average
C$29,000

Customer Relations
up arrow 1%

Computer Service
up arrow 1%

Data Processing
up arrow 1%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 21 votes.

Gender

Female
75 %
Male
25 %

Years of Experience

Less than 1 year
14%
1-4 years
55%
5-9 years
14%
10-19 years
11%
20 years or more
5%

Common Health Benefits

medical benefits
Medical: 86%
dental benefits
Dental: 77%
medical benefits
Vision: 52%
dental benefits
None: 12%
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