Customer Service Representative (CSR) in Calgary Salary (Canada)

A Customer Service Representative (CSR) in Calgary, Alberta earns an average wage of C$15.01 per hour. The highest paying skills associated with this job are Inside Sales, Customer Relationship Management (CRM), Data Entry, Microsoft Excel, and Call center operations. Most people move on to other jobs if they have more than 20 years' experience in this field.

C$27,311 - C$56,559
(Median)
C$27K
C$40K
C$57K
MEDIAN: C$39,927
10%
50%
90%

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C$11.18 - C$20.10
(Median)
C$11
C$15
C$20
MEDIAN: C$15.00
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$19KC$38KC$57K
Salary
C$27,311 - C$56,559  
   
Bonus
C$2,000  
Commission
C$2,800  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$24,294 - C$50,616  
Country: Canada | Currency: CAD | Updated: 28 Oct 2016 | Individuals Reporting: 52
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$12C$24C$36
Hourly Rate
C$11.18 - C$20.10  
   
Overtime
C$25.00  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$24KC$48KC$72K
Bonus
C$2,000  
   
Commission
C$2,800  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$24,294 - C$50,616  
Country: United States | Currency: CAD | Updated: 28 Oct 2016 | Individuals Reporting: 78
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Customer Service Representative (CSR) Job Listings

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Pay by Experience Level for Customer Service Representative (CSR)

Median of all compensation (including tips, bonus, and overtime) by years of experience.

United States (change)

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Experience Affects Customer Service Representative (CSR) Salaries

Late-Career
up arrow 53%

Experienced
up arrow 23%


National Average
C$33,000


Skills That Affect Customer Service Representative (CSR) Salaries

Inside Sales
up arrow 34%

Customer Relationship Management (CRM)
up arrow 29%

Data Entry
up arrow 23%

Microsoft Excel
up arrow 23%

Office Administration
up arrow 21%

Call center operations
up arrow 21%

Problem Solving
up arrow 18%

Microsoft Office
up arrow 18%

Microsoft Word
up arrow 16%

Customer Relations
up arrow 15%

Call Center
up arrow 13%

Phone Support
up arrow 11%

Sales
up arrow 5%

Customer Service
up arrow 4%

National Average
C$33,000

Computer Service
up arrow 1%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 8 votes.

Gender

Female
66 %
Male
34 %

Years of Experience

Less than 1 year
9%
1-4 years
45%
5-9 years
25%
10-19 years
13%
20 years or more
8%

Common Health Benefits

medical benefits
Medical: 68%
dental benefits
Dental: 72%
medical benefits
Vision: 46%
dental benefits
None: 23%
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