Customer Service Representative (CSR) in Calgary Salary (Canada)

A Customer Service Representative (CSR) in Calgary, Alberta earns an average wage of C$15.00 per hour. The highest paying skills associated with this job are Inside Sales, Call center operations, Customer Relationship Management (CRM), Microsoft Excel, and Data Entry. Most people move on to other jobs if they have more than 20 years' experience in this field.

C$30,829 - C$58,629
C$31K
C$42K
C$59K
MEDIAN: C$42,332
10%
50%
90%

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C$11.47 - C$21.09
C$11
C$15
C$21
MEDIAN: C$15.00
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$20KC$40KC$60K
Salary
C$30,829 - C$58,629  
   
Bonus
C$352.35 - C$7,946  
Commission
C$2,800  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$24,687 - C$53,672  
Country: Canada | Currency: CAD | Updated: 25 Mar 2017 | Individuals Reporting: 46
© PayScale, Inc. @ www.payscale.com
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$15C$30C$45
Hourly Rate
C$11.47 - C$21.09  
   
Hourly Tips
C$3.13  
Overtime
C$15.21 - C$44.38  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$30KC$60KC$90K
Bonus
C$352.35 - C$7,946  
   
Commission
C$2,800  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$24,687 - C$53,672  
Country: United States | Currency: CAD | Updated: 25 Mar 2017 | Individuals Reporting: 77
© PayScale, Inc. @ www.payscale.com

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Pay by Experience Level for Customer Service Representative (CSR)

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Key Stats for Customer Service Representative (CSR)

Gender

Female
70 %
Male
30 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 10 votes.
Less than 1 year
9%
1-4 years
44%
5-9 years
20%
10-19 years
18%
20 years or more
9%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Representative (CSR) Salaries

Late-Career
▲47%

▲18%

▲16%

National Average
C$35,000

▼8%

Skills That Affect Customer Service Representative (CSR) Salaries

Inside Sales
▲32%

Call center operations
▲26%



▲19%





Call Center
▲8%

Phone Support
▲7%


National Average
C$35,000


Sales
▼2%

Computer Service
▼9%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 10 votes.

Gender

Female
70 %
Male
30 %

Years of Experience

Less than 1 year
9%
1-4 years
44%
5-9 years
20%
10-19 years
18%
20 years or more
9%

Common Health Benefits

medical benefits
Medical: 71%
dental benefits
Dental: 69%
vision benefits
Vision: 43%
dental benefits
None: 25%
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