Customer Service Representative (CSR) in Calgary Salary

A Customer Service Representative (CSR) in Calgary, Alberta earns an average wage of C$15.15 per hour. The highest paying skills associated with this job are Inside Sales, Customer Relationship Management (CRM), and Data Processing. Most people move on to other jobs if they have more than 20 years' experience in this field.

C$29,098 - C$51,264
(Median)
C$29K
C$39K
C$51K
MEDIAN: C$38,789
10%
50%
90%

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C$11.72 - C$20.66
(Median)
C$12
C$15
C$21
MEDIAN: C$15.00
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$18KC$36KC$54K
Salary
C$29,098 - C$51,264  
   
Bonus
C$0.00 - C$4,363  
Profit Sharing
C$2,375  
Commission
C$2,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$25,162 - C$50,130  
Country: Canada | Currency: CAD | Updated: 17 Mar 2016 | Individuals Reporting: 136
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$15C$30C$45
Hourly Rate
C$11.72 - C$20.66  
   
Overtime
C$2.58 - C$43.63  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$30KC$60KC$90K
Bonus
C$0.00 - C$4,363  
   
Commission
C$2,500  
Profit Sharing
C$2,375  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$25,162 - C$50,130  
Country: United States | Currency: CAD | Updated: 17 Mar 2016 | Individuals Reporting: 141
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Customer Service Representative (CSR) Job Listings

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Pay by Experience Level for Customer Service Representative (CSR)

Median of all compensation (including tips, bonus, and overtime) by years of experience.

United States (change)

Find Out Exactly What You Should Be Paid

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Experience Affects Customer Service Representative (CSR) Salaries

Late-Career
up arrow 31%

Experienced
up arrow 16%


National Average
C$36,000


Skills That Affect Customer Service Representative (CSR) Salaries

Inside Sales
up arrow 29%

Customer Relationship Management (CRM)
up arrow 12%

Data Processing
up arrow 12%

Call Center
up arrow 6%

Microsoft Excel
up arrow 6%

Problem Solving
up arrow 5%

Data Entry
up arrow 4%

Office Administration
up arrow 4%

Microsoft Office
up arrow 3%

Customer Service
up arrow 2%

National Average
C$36,000

Customer Relations
up arrow 4%

Sales
up arrow 5%

Microsoft Word
up arrow 6%

Phone Support
up arrow 6%

Computer Service
up arrow 10%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 35 votes.

Gender

Female
75 %
Male
25 %

Years of Experience

Less than 1 year
8%
1-4 years
49%
5-9 years
25%
10-19 years
12%
20 years or more
7%

Common Health Benefits

medical benefits
Medical: 80%
dental benefits
Dental: 75%
medical benefits
Vision: 54%
dental benefits
None: 16%
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