Customer Service Representative (CSR) with Phone Support Skills in Toronto, Ontario Salary (Canada)

The average pay for a Customer Service Representative (CSR) with Phone Support skills in Toronto, Ontario is C$15.24 per hour.

C$28,700 - C$53,594
C$29K
C$37K
C$54K
MEDIAN: C$36,780
10%
50%
90%

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C$11.92 - C$19.92
C$12
C$15
C$20
MEDIAN: C$15.24
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$18KC$36KC$54K
Salary
C$28,700 - C$53,594  
   
Bonus
C$1,526  
Profit Sharing
C$1,100  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$26,390 - C$49,381  
Country: Canada | Currency: CAD | Updated: 25 Mar 2017 | Individuals Reporting: 21
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$9C$18C$27
Hourly Rate
C$11.92 - C$19.92  
   
Overtime
C$23.12  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$18KC$36KC$54K
Bonus
C$1,526  
   
Profit Sharing
C$1,100  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$26,390 - C$49,381  
Country: United States | Currency: CAD | Updated: 25 Mar 2017 | Individuals Reporting: 25

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Pay by Experience Level for Customer Service Representative (CSR)

Pay by Experience for a Customer Service Representative (CSR) has a negative trend. An entry-level Customer Service Representative (CSR) with less than 5 years of experience can expect to earn an average total compensation of $36,000 based on 27 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Service Representative (CSR) with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $32,000 based on 18 salaries. An experienced Customer Service Representative (CSR) which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $34,000 based on 12 salaries. A Customer Service Representative (CSR) with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $35,000 based on 9 salaries.

Key Stats for Customer Service Representative (CSR)

Gender

Female
59 %
Male
41 %

Job Satisfaction

Satisfied
Rated 3 out of 5
based on 9 votes.
1-4 years
50%
5-9 years
24%
10-19 years
22%
20 years or more
4%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Representative (CSR) Salaries

Entry-Level
▲8%

Late-Career
▲4%

Experienced
▲3%

National Average
C$34,000

Mid-Career
▼6%

Job Satisfaction

Satisfied
Rated 3 out of 5
based on 9 votes.

Gender

Female
59 %
Male
41 %

Years of Experience

1-4 years
50%
5-9 years
24%
10-19 years
22%
20 years or more
4%

Common Health Benefits

medical benefits
Medical: 79%
dental benefits
Dental: 74%
vision benefits
Vision: 55%
no benefits
None: 21%