Entry-Level Customer Service Representative (CSR) in Edmonton, Alberta Salary (Canada)

An Entry-Level Customer Service Representative (CSR) in Edmonton, Alberta earns an average wage of C$14.95 per hour. The skills that increase pay for this job the most are Customer Relationship Management (CRM), Data Entry, Data Processing, Office Administration, and Microsoft Word.

C$21,500 - C$47,500
C$21K
C$39K
C$48K
MEDIAN: C$39,026
10%
50%
90%

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C$11.58 - C$20.00
C$12
C$15
C$20
MEDIAN: C$14.95
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$16KC$32KC$48K
Salary
C$21,500 - C$47,500  
   
Bonus
C$1,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$24,219 - C$44,737  
Country: Canada | Currency: CAD | Updated: 25 Mar 2017 | Individuals Reporting: 14
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$10C$20C$30
Hourly Rate
C$11.58 - C$20.00  
   
Overtime
C$24.00  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$20KC$40KC$60K
Bonus
C$1,500  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$24,219 - C$44,737  
Country: United States | Currency: CAD | Updated: 25 Mar 2017 | Individuals Reporting: 44

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Key Stats for Customer Service Representative (CSR)

Gender

Female
75 %
Male
25 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 6 votes.
Less than 1 year
16%
1-4 years
69%
5-9 years
16%
Location:
Years in Fields/Career:
United States (change)

Skills That Affect Customer Service Representative (CSR) Salaries

Customer Relationship Management (CRM)
▲31%

Data Entry
▲29%

Data Processing
▲26%

Office Administration
▲24%

Microsoft Word
▲22%

Microsoft Office
▲18%

Microsoft Excel
▲10%

Customer Relations
▲7%

Call Center
▲5%

Customer Service
▲1%

Problem Solving
▲1%

National Average
C$32,000

Computer Service
▼1%

Sales
▼3%

Phone Support
▼5%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 6 votes.

Gender

Female
75 %
Male
25 %

Common Health Benefits

medical benefits
Medical: 76%
dental benefits
Dental: 61%
vision benefits
Vision: 36%
no benefits
None: 24%