Entry-Level Customer Service Representative (CSR) Salary (Canada)

An Entry-Level Customer Service Representative (CSR) earns an average wage of C$13.84 per hour.

C$26,117 - C$45,109
(Median)
C$26K
C$35K
C$45K
MEDIAN: C$35,198
10%
50%
90%

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C$10.91 - C$17.89
(Median)
C$11
C$14
C$18
MEDIAN: C$13.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$16KC$32KC$48K
Salary
C$26,117 - C$45,109  
   
Bonus
C$307.67 - C$4,085  
Profit Sharing
C$51.28 - C$2,466  
Commission
C$0.07 - C$9,933  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$23,112 - C$41,655  
Country: Canada | Currency: CAD | Updated: 28 Oct 2016 | Individuals Reporting: 634
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$10C$20C$30
Hourly Rate
C$10.91 - C$17.89  
   
Hourly Tips
C$0.80  
Overtime
C$10.88 - C$29.57  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$20KC$40KC$60K
Bonus
C$307.67 - C$4,085  
   
Commission
C$0.07 - C$9,933  
Profit Sharing
C$51.28 - C$2,466  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$23,112 - C$41,655  
Country: United States | Currency: CAD | Updated: 28 Oct 2016 | Individuals Reporting: 1,244
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Customer Service Representative (CSR) Job Listings

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Popular Employer Salaries for Customer Service Representative (CSR)

Pay Difference by Location

National Average: C$30,795

Larger city markers indicate a job is popular in that location.

Customer Service Representative (CSR) Advice

What do you wish you knew about your job when you first started out?

Customer Service Representative (CSR) in Nanaimo:
"When management would take the time to property train staff."
Be skilled at doing the job first, be clear on what you expect from the company vs what they are willing to offer, do your homework before the interview.

Customer Service Representative (CSR) in St. Catharines:
Customer service, answer all incoming calls, work with delivery coordinator, process returns, maintaining customer orders.

Customer Service Representative (CSR) in Brooks:
"Work hard and always give your best!"
Customer service is number 1... Your clients are your bread and butter and should be treated the way you want to be treated. Your co-workers, a management and the company you work for should be treated with the same respect you expect. Attention to detail is very important.

Customer Service Representative (CSR) in Toronto:
"That the paid their employees better and fairly."
Don't ever think a customer service job is not important because you are the fine-line between the customer and the company and if the customer is not happy and refuses to shop at the companies stores then the company will deteriorate. Without customers there will not exist a business .

Customer Service Representative (CSR) in Hamilton:
"Pay Compensation."
I would advise someone that the shown pay scale would not come and be addressed during the tenure with the bank and also that high sales results are more important than the customer relationship when looking at moving on.

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Skills That Affect Customer Service Representative (CSR) Salaries






Call Center
up arrow 4%

Phone Support
up arrow 4%

Microsoft Office
up arrow 4%

Customer Relations
up arrow 3%

Problem Solving
up arrow 2%

Call center operations
up arrow 2%

Microsoft Word
up arrow 1%

Customer Service
0%

Computer Service
0%

National Average
C$31,000

Sales
up arrow 3%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 205 votes.

Gender

Female
70 %
Male
30 %

Common Health Benefits

medical benefits
Medical: 71%
dental benefits
Dental: 63%
medical benefits
Vision: 49%
dental benefits
None: 27%
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