What do you wish you knew about your job when you first started out?
Customer Service Representative (CSR) in Nanaimo:
"When management would take the time to property train staff."
Be skilled at doing the job first, be clear on what you expect from the company vs what they are willing to offer, do your homework before the interview.
Customer Service Representative (CSR) in St. Catharines:
Customer service, answer all incoming calls, work with delivery coordinator, process returns, maintaining customer orders.
Customer Service Representative (CSR) in Brooks:
"Work hard and always give your best!"
Customer service is number 1... Your clients are your bread and butter and should be treated the way you want to be treated. Your co-workers, a management and the company you work for should be treated with the same respect you expect. Attention to detail is very important.
Customer Service Representative (CSR) in Toronto:
"That the paid their employees better and fairly."
Don't ever think a customer service job is not important because you are the fine-line between the customer and the company and if the customer is not happy and refuses to shop at the companies stores then the company will deteriorate.
Without customers there will not exist a business .
Customer Service Representative (CSR) in Hamilton:
I would advise someone that the shown pay scale would not come and be addressed during the tenure with the bank and also that high sales results are more important than the customer relationship when looking at moving on.