Customer Service Representative (CSR) in Edmonton, Alberta Salary (Canada)

A Customer Service Representative (CSR) in Edmonton, Alberta earns an average wage of C$14.93 per hour. Most people move on to other jobs if they have more than 20 years' experience in this career. The skills that increase pay for this job the most are Data Processing, Inside Sales, Data Entry, Microsoft Excel, and Microsoft Office.

C$29,986 - C$62,933
(Median)
C$30K
C$41K
C$63K
MEDIAN: C$40,619
10%
50%
90%

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C$11.40 - C$20.10
(Median)
C$11
C$15
C$20
MEDIAN: C$14.00
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$21KC$42KC$63K
Salary
C$29,986 - C$62,933  
   
Bonus
C$1,100  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$24,334 - C$50,359  
Country: Canada | Currency: CAD | Updated: 28 Oct 2016 | Individuals Reporting: 25
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$12C$24C$36
Hourly Rate
C$11.40 - C$20.10  
   
Overtime
C$27.00  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$24KC$48KC$72K
Bonus
C$1,100  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$24,334 - C$50,359  
Country: United States | Currency: CAD | Updated: 28 Oct 2016 | Individuals Reporting: 71
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Customer Service Representative (CSR) Job Listings

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Pay by Experience Level for Customer Service Representative (CSR)

Median of all compensation (including tips, bonus, and overtime) by years of experience.

United States (change)

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Experience Affects Customer Service Representative (CSR) Salaries



Late-Career
up arrow 2%

National Average
C$32,000


Skills That Affect Customer Service Representative (CSR) Salaries

Data Processing
up arrow 42%

Inside Sales
up arrow 28%

Data Entry
up arrow 25%

Microsoft Office
up arrow 20%

Microsoft Excel
up arrow 20%

Microsoft Word
up arrow 18%

Customer Relationship Management (CRM)
up arrow 15%


Office Administration
up arrow 9%

Customer Relations
up arrow 7%

Call Center
up arrow 5%

Customer Service
up arrow 3%

Sales
up arrow 2%

National Average
C$32,000

Computer Service
up arrow 3%

Phone Support
up arrow 13%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 11 votes.

Gender

Female
78 %
Male
22 %

Years of Experience

Less than 1 year
7%
1-4 years
54%
5-9 years
19%
10-19 years
15%
20 years or more
5%

Common Health Benefits

medical benefits
Medical: 77%
dental benefits
Dental: 63%
medical benefits
Vision: 40%
dental benefits
None: 20%
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