Customer Service Representative (CSR) in Edmonton, Alberta Salary (Canada)

A Customer Service Representative (CSR) in Edmonton, Alberta earns an average wage of C$15.23 per hour. Skills that are associated with high pay for this job are Data Processing, Customer Relationship Management (CRM), Inside Sales, Data Entry, and Office Administration. For the first five to ten years in this position, wages increase somewhat, but any additional experience does not have a big effect on pay. People in this job generally don't have more than 20 years' experience.

C$29,163 - C$64,240
C$29K
C$41K
C$64K
MEDIAN: C$40,578
10%
50%
90%

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C$11.67 - C$20.24
C$12
C$15
C$20
MEDIAN: C$15.23
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$22KC$44KC$66K
Salary
C$29,163 - C$64,240  
   
Bonus
C$1,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$24,748 - C$53,400  
Country: Canada | Currency: CAD | Updated: 25 Mar 2017 | Individuals Reporting: 29
© PayScale, Inc. @ www.payscale.com
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$12C$24C$36
Hourly Rate
C$11.67 - C$20.24  
   
Overtime
C$26.11  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$24KC$48KC$72K
Bonus
C$1,500  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$24,748 - C$53,400  
Country: United States | Currency: CAD | Updated: 25 Mar 2017 | Individuals Reporting: 60
© PayScale, Inc. @ www.payscale.com

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Pay by Experience Level for Customer Service Representative (CSR)

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Key Stats for Customer Service Representative (CSR)

Gender

Female
77 %
Male
23 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 9 votes.
Less than 1 year
10%
1-4 years
45%
5-9 years
19%
10-19 years
20%
20 years or more
6%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Representative (CSR) Salaries

▲14%

▲9%

Late-Career
▲9%

National Average
C$33,000

▼3%

Skills That Affect Customer Service Representative (CSR) Salaries

Data Processing
▲40%


Inside Sales
▲25%

▲24%

Office Administration
▲22%

Microsoft Word
▲20%

Microsoft Excel
▲18%

Microsoft Office
▲14%



▲3%


Computer Service
▲2%

Phone Support
▲1%

Sales
▼0%

National Average
C$33,000

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 9 votes.

Gender

Female
77 %
Male
23 %

Years of Experience

Less than 1 year
10%
1-4 years
45%
5-9 years
19%
10-19 years
20%
20 years or more
6%

Common Health Benefits

medical benefits
Medical: 77%
dental benefits
Dental: 64%
vision benefits
Vision: 42%
dental benefits
None: 19%
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