Customer Service Representative (CSR) in Edmonton, Alberta Salary (Canada)

A Customer Service Representative (CSR) in Edmonton, Alberta earns an average wage of C$15.10 per hour. Skills that are associated with high pay for this job are Data Processing, Customer Relationship Management (CRM), Inside Sales, Data Entry, and Office Administration. Pay for this job rises steadily for more experienced workers, but goes down noticeably for the few employees with more than 20 years' experience. Most people move on to other jobs if they have more than 20 years' experience in this field.

C$29,361 - C$64,007
C$29K
C$41K
C$64K
MEDIAN: C$40,848
10%
50%
90%

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C$11.47 - C$20.29
C$11
C$15
C$20
MEDIAN: C$15.10
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$22KC$44KC$66K
Salary
C$29,361 - C$64,007  
   
Bonus
C$1,600  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$24,357 - C$53,115  
Country: Canada | Currency: CAD | Updated: 18 Jan 2017 | Individuals Reporting: 30
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$12C$24C$36
Hourly Rate
C$11.47 - C$20.29  
   
Overtime
C$27.00  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$24KC$48KC$72K
Bonus
C$1,600  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$24,357 - C$53,115  
Country: United States | Currency: CAD | Updated: 18 Jan 2017 | Individuals Reporting: 62

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Customer Service Representative (CSR) Job Listings

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Pay by Experience Level for Customer Service Representative (CSR)

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Key Stats for Customer Service Representative (CSR)

Gender

Female
74 %
Male
26 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 10 votes.
048
Less than 1 year
9%
1-4 years
49%
5-9 years
20%
10-19 years
16%
20 years or more
7%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Representative (CSR) Salaries



Late-Career
up arrow 5%

National Average
C$33,000


Skills That Affect Customer Service Representative (CSR) Salaries

Data Processing
up arrow 41%

Customer Relationship Management (CRM)
up arrow 38%

Inside Sales
up arrow 35%

Data Entry
up arrow 26%

Office Administration
up arrow 20%

Microsoft Excel
up arrow 20%

Microsoft Word
up arrow 19%

Microsoft Office
up arrow 19%


Customer Relations
up arrow 7%

Computer Service
up arrow 7%

Call Center
up arrow 3%


Sales
0%

National Average
C$33,000

Phone Support
up arrow 8%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 10 votes.

Gender

Female
74 %
Male
26 %

Years of Experience

Less than 1 year
9%
1-4 years
49%
5-9 years
20%
10-19 years
16%
20 years or more
7%

Common Health Benefits

medical benefits
Medical: 75%
dental benefits
Dental: 62%
vision benefits
Vision: 42%
dental benefits
None: 22%
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