Customer Service Representative (CSR) in Edmonton, Alberta Salary (Canada)

A Customer Service Representative (CSR) in Edmonton, Alberta earns an average wage of C$15.23 per hour. Skills that are associated with high pay for this job are Data Processing, Customer Relationship Management (CRM), Inside Sales, Data Entry, and Office Administration. For the first five to ten years in this position, wages increase somewhat, but any additional experience does not have a big effect on pay. People in this job generally don't have more than 20 years' experience.

C$29,299 - C$63,784
C$29K
C$41K
C$64K
MEDIAN: C$40,709
10%
50%
90%

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C$11.74 - C$20.18
C$12
C$15
C$20
MEDIAN: C$15.28
10%
50%
90%

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Local Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$22KC$44KC$66K
Salary
C$29,299 - C$63,784  
   
Bonus
C$1,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$24,896 - C$53,323  
Country: Canada | Currency: CAD | Updated: 4 May 2017 | Individuals Reporting: 31
Local Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$12C$24C$36
Hourly Rate
C$11.74 - C$20.18  
   
Overtime
C$25.28  
Local Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$24KC$48KC$72K
Bonus
C$1,500  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$24,896 - C$53,323  
Country: United States | Currency: CAD | Updated: 4 May 2017 | Individuals Reporting: 65

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Pay by Experience Level for Customer Service Representative (CSR)

Pay by Experience for a Customer Service Representative (CSR) has a positive trend. An entry-level Customer Service Representative (CSR) with less than 5 years of experience can expect to earn an average total compensation of $32,000 based on 58 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Service Representative (CSR) with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $36,000 based on 25 salaries. An experienced Customer Service Representative (CSR) which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $37,000 based on 21 salaries. A Customer Service Representative (CSR) with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $36,000 based on 5 salaries.

Key Stats for Customer Service Representative (CSR)

Gender

Female
77 %
Male
23 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 9 votes.
Less than 1 year
9%
1-4 years
43%
5-9 years
20%
10-19 years
21%
20 years or more
7%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Representative (CSR) Salaries

▲12%

▲8%

Late-Career
▲8%

National Average
C$33,000

▼4%

Skills That Affect Customer Service Representative (CSR) Salaries

Data Processing
▲38%


Inside Sales
▲24%

▲22%

Office Administration
▲21%

Microsoft Word
▲18%

Microsoft Excel
▲17%

Microsoft Office
▲12%



▲2%


Computer Service
▲1%

Phone Support
▼0%

National Average
C$33,000

Sales
▼1%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 9 votes.

Gender

Female
77 %
Male
23 %

Years of Experience

Less than 1 year
9%
1-4 years
43%
5-9 years
20%
10-19 years
21%
20 years or more
7%

Common Health Benefits

medical benefits
Medical: 75%
dental benefits
Dental: 63%
vision benefits
Vision: 42%
no benefits
None: 20%
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