Customer Service Representative (CSR) with Microsoft Office Skills Salary (Canada)

A Customer Service Representative (CSR) with Microsoft Office skills earns an average salary of C$37,467 per year. People in this job generally don't have more than 20 years' experience.

C$29,948 - C$51,441
C$30K
C$37K
C$51K
MEDIAN: C$37,467
10%
50%
90%

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C$11.44 - C$20.26
C$11
C$15
C$20
MEDIAN: C$14.67
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$18KC$36KC$54K
Salary
C$29,948 - C$51,441  
   
Bonus
C$550 - C$5,733  
Profit Sharing
C$1,350  
Commission
C$3,600  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$25,520 - C$47,501  
Country: Canada | Currency: CAD | Updated: 25 Mar 2017 | Individuals Reporting: 150
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$13C$26C$39
Hourly Rate
C$11.44 - C$20.26  
   
Hourly Tips
C$0.75  
Overtime
C$16.22 - C$38.29  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
C$0C$26KC$52KC$78K
Bonus
C$550 - C$5,733  
   
Commission
C$3,600  
Profit Sharing
C$1,350  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
C$25,520 - C$47,501  
Country: United States | Currency: CAD | Updated: 25 Mar 2017 | Individuals Reporting: 143

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Pay by Experience Level for Customer Service Representative (CSR)

Pay by Experience for a Customer Service Representative (CSR) has a positive trend. An entry-level Customer Service Representative (CSR) with less than 5 years of experience can expect to earn an average total compensation of $33,000 based on 156 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Customer Service Representative (CSR) with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $35,000 based on 109 salaries. An experienced Customer Service Representative (CSR) which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $37,000 based on 82 salaries. A Customer Service Representative (CSR) with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $42,000 based on 23 salaries.

Pay Difference by Location

National Average: C$34,526

Larger city markers indicate a job is popular in that location.

Key Stats for Customer Service Representative (CSR)

Gender

Female
78 %
Male
22 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 46 votes.
Less than 1 year
4%
1-4 years
37%
5-9 years
27%
10-19 years
24%
20 years or more
8%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Customer Service Representative (CSR) Salaries

Late-Career
▲23%

▲7%

▲2%

National Average
C$35,000

▼5%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 46 votes.

Gender

Female
78 %
Male
22 %

Years of Experience

Less than 1 year
4%
1-4 years
37%
5-9 years
27%
10-19 years
24%
20 years or more
8%

Common Health Benefits

medical benefits
Medical: 75%
dental benefits
Dental: 67%
vision benefits
Vision: 52%
no benefits
None: 23%